The Austin is so convenient to the Convention Center, we stayed there. The price was good, too, as we were there for a convention and got a group rate. While the carpet in our room (508) was new, the hall carpet badly needs replacing. Hopefully it's on their To Do list. Bed was comfortable. I'm not a fan of the new fad of hot, heavy duvets on the beds. A light, washable blanket would be more comfortable and serviceable. Must say the AC worked great, although noisy, which is usual for this type of unit.
The hotel was damaged by a microburst in early August and was still in the process of repair. This would be a good opportunity to renovate and redecorate. The ground floor restaurant (Jeni's Vineyard) feels like something out of the 70's. We had 2-for-1 coupons, so it was reasonable. The food is OK, but nothing spectacular. The waitresses are a hoot! We ate there a couple of times just to interact with them.
Nick at the front desk was very helpful, as were all the front desk staff. However, we'll probably stay at the Embassy Suites next year for this convention.
- Also Known As:
- The Austin Hotel Hot Springs
- The Austin Convention Hotel And Spa
- The Austin Hotel
- Austin Hotel Hot Springs
- Official Description (provided by the hotel):
- The Austin Convention Hotel & Spa is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant and relax in our Spa. We are have made huge progress with our hotel renovations and they continue daily. We take pride in accomodating each guest and We are excited to share that The Austin Hotel placed in the top 3 hotels in our Reader's Choice Awards. ... more less
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