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“Austin - Nice Hotel” 4 of 5 stars
Review of The Austin Convention Hotel & Spa

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The Austin Convention Hotel & Spa
2.0 of 5 Hotel   |   305 Malvern Avenue, Hot Springs, AR 71901   |  
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Ranked #16 of 38 hotels in Hot Springs
A TripAdvisor Member
“Austin - Nice Hotel”
4 of 5 stars Reviewed July 23, 2003

We recently stayed at The Austin Hotel during July. The rooms were not modern but were very clean. The pool was small, but we had it to ourselves the whole time. The valet/bellhop people were the BEST!! We asked them for their opinions on the best Golf courses, places to eat, etc. They never steered us wrong and were always extremely helpful and courteous. The location was good. We were worried about staying downtown, but had no problems. The Austin is connected to the Convention Center. We stayed during the week when there was nothing on at the center. Which we found out was the best, because there was hardly anyone there!! We will definitely stay at the Austin again.

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173 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed July 15, 2003

Stayed at the Austin and had a wonderful experience. Would especially recommend for kids, too. Pool was inside and out...also had a wonderful whirlpool next to the pool. Check out Sink's Restaurant across the street for a wonderful meal (3 times a day) and tell Brian and Corey Darline said "Hi". You'll have some of the best food, friendly staff, and great atmosphere. For an extra treat, check out ISH'NA - Tribal Salon and Day Spa across the street. Don't forget to also ride the "FREE" trolley for sightseeing. Can't say enough good things....but go enjoy.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed May 15, 2003

Very friendly and helpful staff, excellent location, fine housekeeping and very nice spa area. Good value for the money (i.e., quiet, clean, safe), but don't expect the Ritz---more comparable to mid-market chains (e.g., Holiday Inns or Best Westerns), with similar 70s-esque décor. Indoor/outdoor pool (especially outdoor portion) very small and longue chair-less, a bit noisy with the seemingly endless stream of Harleys cruising down Malvern. Ice machine broken on our floor, but those on other floors worked fine. Magnolia Grill restaurant decent and bar area well stocked. Parking lot a one-block walk away or valet, so no problem. Searched online a lot in Hot Springs before settling here, and compared to other hotel reviews, this place definitely makes for one of the better choices in Hot Springs---soon hosting the Miss Arkansas Pageant in June 2003!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 9, 2003

Beautiful hotel. The staff was always smiling and helpful. Eat in the restaurant, the food was great.

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Additional Information about The Austin Convention Hotel & Spa

Address: 305 Malvern Avenue, Hot Springs, AR 71901
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 38 hotels in Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Austin Convention Hotel & Spa 2*
Official Description (provided by the hotel):
The Austin Convention Hotel & Spa is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant and relax in our Spa. We are have made huge progress with our hotel renovations and they continue daily. We take pride in accomodating each guest and We are excited to share that The Austin Hotel placed in the top 3 hotels in our Reader's Choice Awards. ... more   less 
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Also Known As:
The Austin Hotel Hot Springs
The Austin Convention Hotel And Spa
Austin Hotel Hot Springs

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