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“Very nice place, friendly staff” 5 of 5 stars
Review of La Quinta Inn & Suites Hot Springs

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La Quinta Inn & Suites Hot Springs
2.5 of 5 Hotel   |   4253 Central Avenue, Hot Springs, AR 71913   |  
Hotel amenities
Ranked #7 of 38 Hotels in Hot Springs
Hot Springs Village, Arkansas
Top Contributor
103 reviews 103 reviews
7 hotel reviews
Reviews in 38 cities Reviews in 38 cities
352 helpful votes 352 helpful votes
“Very nice place, friendly staff”
5 of 5 stars Reviewed June 2, 2014

We spent the night of May 6 here before we closed on our house in HSV May 7. Everything was smooth sailing except the plastic part of the toilet handle broke. We went out to eat at Olive Garden just across the way (very pleasant experience there as well). When we got back, the toilet handle had been replaced. The staff apologized, but we thought they got it done without any inconvenience to us, so that's a plus. Breakfast was more than adequate. We will definitely recommend this LaQuinta to anyone coming to Hot Springs. .

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, June 25, 2014
Good Morning!

Thank you for taking the time to review your stay with us. I'm happy to hear that you had such a pleasant time and congratulations on your new home!! Thank you for choosing La Quinta for your travel needs! Good luck in your new home and have a wonderful day!

Lisa Falls
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    95
    55
    21
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

The indoor pool and the complementary breakfast were deciding factors when we chose this hotel. The hotel was clean and comfortable. The location was quite a distance away from the historic district, but this suited us. There was less congestion with traffic and the hotel was convenient for the areas we wanted to visit.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, June 25, 2014
Dear Stephen,
Good Morning! Thank you for your review and for your stay with us! I'm very happy to hear that you had a good time during your stay! I hope you consider us the next time you come to Hot Springs!

Have a wonderful day!
Lisa Falls
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2014

This hotel is in a great location: just south of the MLK expressway on Central Ave, aka Highway 7. There's a Starbucks, ice cream shop, practically every kind of retail close by. And a good restaurant, Blue Monkey Grill, within walking distance. The breakfast every day was decent. Real milk for cereal and coffee. It rained every day but we didn't care.

Room Tip: even with windows open on the 2nd floor and above.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, June 17, 2014
Good Morning!

Thank you for your review! I'm so happy to hear that you had a good stay at our property! Please remember us the next time you come to Hot Springs so that we can continue to meet and hopefully exceed your expectations. Have a wonderful day!

Lisa Falls
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mont Belvieu, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 26, 2014

We spent 3 nights at this hotel. First I would say that the description on the website needs to be updated/corrected. The pool was not heated and since it was indoors it was quite chilly. Website also indicated there were handheld shower heads and this was not the case. It was really noisy, our room was right by the elevators so there was a lot of traffic outside our room. The AC unit in our room was the nosiest I have ever heard. It would cycle off with a loud vibration and then a 20 - 30 second "ticking" noise. This went on all night and when we got up the last morning of our stay the carpet was wet by the unit. The staff seemed friendly and all requests were met quickly, however there is a bench out in the front of the hotel, the employees were out there sitting on that bench smoking. I am okay with them taking a break but that bench should be reserved for guests since that is the only seating available outside.

Room Tip: Stay away from rooms close to the elevator. Request room on the highest floor so you won't have...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, June 14, 2014
Dear Guest,

Thank you for taking the time to write a review on your stay with our property. I'm sorry to hear that your stay with us was no up to expectations. I would like to know which website you booked through so that I can be sure to check into it and get the information updated? I'm glad that my staff was quick to take care of your issues, but I'm sorry that they were needed at all. I hope you will consider us in the future and give us the opportunity to make up for your less than satisfactory experience with our property. Have a wonderful day.

Thank You,
Lisa Falls
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs Arkansas, United States
1 review
5 of 5 stars Reviewed May 14, 2014

Wonderful from start to finish. Great location, friendly staff, great breakfast, fitness center, and the indoor pool was outstanding; It was hard to leave. This was our first time staying at La Quinta Inn & Suites but I know It will not be our last.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, May 18, 2014
Good Morning Micheal!

Thank you for you great review! I am very happy to hear that you and your family had such a wonderful time at our hotel! We look forward to taking care of y'all next time you come to Hot Springs! Have a wonderful day!

Thank You,
Lisa Falls
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bella Vista, Arkansas, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 8, 2014

Definitely one of the better options for Hot Springs. The hotel appears to have been remodeled in the last few years. The rooms are spacious and the decor modern. The halls have bleach stains in the carpets so at least you know they clean with bleach. The hotel rooms and bathrooms are very clean. There is a pool but no hot tub. I assumed when we booked there was a hot tub since most hotels that have a pool also have a hot tub, but this one does not, just FYI. We visit Hot Springs every year for the races and most hotels in Hot Springs are very outdated and old. The chain hotels are mostly run down and several you feel like you need to pay by the hour. The La Quinta actually feels like a hotel worthy of paying a nightly fee. The free breakfast has a wide assortment such as a waffle maker, sausage, eggs, biscuits, etc which is great. I will mention that the rooms are fairly noisy, you can hear people walking in the room above you and the hallways. Still a really good option especially during race season. It will be our go to hotel from now on.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, April 10, 2014
Hi!
Thank you so much for your review! I was glad to hear that you had an enjoyable stay and we were able to exceed your expectations. I am sorry that we didn't have a hot tub available for you, but I'm glad that it didn't deter you from staying with us in the future. I'll definitely see what I can do to make sure the website lists in the future that we do not have one so that other guests can avoid the same confusion. Thank you for insight and we look forward to having your family stay with us in the future. Have a wonderful day!

Lisa Falls
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 5, 2014

I was expecting a newer hotel, it's not! Room was spacious, breakfast was good.
it's a very busy hotel, crowded and noisy, didn't sleep well, you can hear everything that's going on in the halls and in the room above you.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa_Falls, Guest Relations Manager at La Quinta Inn & Suites Hot Springs, responded to this review, April 10, 2014
Firstly, I would like to thank you for taking the time out to leave us a review. Secondly, I wanted to apologize that your stay with us did not meet your expectations. I'm sorry to hear you weren't able to get a restful sleep like you should have. I hope in the future you will give us a chance to better serve you and give a greater stay of enjoyment when you come visit Hot Springs. If we can do anything to help in the future with your travel needs, please do not hesitate to give us a call.

Lisa Falls
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Hot Springs

Address: 4253 Central Avenue, Hot Springs, AR 71913
Location: United States > Arkansas > Hot Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Hot Springs
#7 Romantic Hotel in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Hot Springs 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
This La Quinta Inn & Suites was remodeled and opened December 9, 2011. It is centrally located in Hot Springs near the mall and surrounded by a plethora of options for dining, shopping, and recreation. It is only a short drive from Magic Springs, the Downtown Historic Area, and Garven Woodland Gardens. For kids of all ages there is Pirate's Cove Putt Putt, Trex Indoor Putt Putt and Laser Tag, and FunTrackers all within short driving distance. This property has 97 rooms starting with Single King bed rooms and going up to a Whirlpool Suite with a King bed, Twin Sofa Sleeper, and a whirlpool bathtub for two. Pets are always welcome and there is never a charge to bring your four-legged family members along!La Quinta is easily accessible for both cars and busses with plenty of parking and easy access right on Hwy 7 South. ... more   less 
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Also Known As:
La Quinta Inn And Suites Hot Springs
La Quinta Inn & Suites Hot Springs Hotel Hot Springs
Holiday Inn Hot Springs
Hot Springs Holiday Inn

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