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“It's new; they're nice.” 4 of 5 stars
Review of Comfort Suites Hot Springs

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Comfort Suites Hot Springs
2.5 of 5 Hotel   |   320 Nash Street, Hot Springs, AR 71913   |  
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Choice Privileges Points
Ranked #1 of 41 Hotels in Hot Springs
Certificate of Excellence
Conroe, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It's new; they're nice.”
4 of 5 stars Reviewed August 29, 2009

The service was excellent. Front desk people friendly, also the housekeepers-- they are dressed like medical assistants. The room was clean and nice. We could smell the paint drying. Hot Springs is cool-- temperature cool. The waters are restful. The town is well suited to tourists, but we didn't feel that our pockets were being picked the whole. It is a beautiful place. The mountains and forests are beautiful. The breakfast was excellent one morning and very good on the others.
The most challenging thing about the place is that another place-- Comfort Inn and Suites-- is less than three blocks away. If you're going to either place for the first time, make sure you're not at the other.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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331 reviews from our community

Traveler rating
    229
    75
    20
    4
    3
See reviews for
128
101
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Topeka, Kansas
2 reviews
5 of 5 stars Reviewed August 3, 2009

This hotel was very nice. Clean rooms with [plenty of space for 2 adults and 2 kids. Kids enjoyed the pool and hot tub. Very comfortable and quiet. I will look for Comfort Suites in my future vacations. Very impressed!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2009

My family and I stayed at this hotel for one night after staying at another nearby hotel. Wish that we had stayed here the entire time we were in Hot Springs. Let me say this, don't always listen to some of the negative reviews that are given on the Internet, because if I had, I would have passed up a great place to stay. The young lady at the front desk was so nice, she had very good people communication skills. The rooms were very clean and roomy, housekeeping had done a very good job with the room, they were very quick to assist in any way possible, we asked for extra liening and towels and they did not even hestiate to get them for us. Did not get a chance to check out the indoor pool because we were at the end of our time there in Hot Springs. The next time I'm In Hot Springs, this will definitely my place of stay, would recommend this Hotel to anyone.

D.Hervey/Mississippi

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mississippi
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 16, 2009

We had a really good experience with this hotel. The room was super clean and had a whirlpool tub that the kids loved. The breakfast was good and the hotel has a really nice pool and hot tub. We would stay here again!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carthage, Mississippi
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 7, 2009

My husband, 4 year old son, 2 year old daughter, and I stayed here 3 nights for the July 4th weekend and were VERY pleased with this hotel. It is SUPER CLEAN and very nice. They have a nice pool and hot tub, and a great workout room. The breakfast was great too complete with make-your-own waffles, biscuits, sausage gravy, eggs, bacon, donuts, muffins, bagels, cereal, fruit, yogurt, juice, and milk. I felt very safe and like I was at home. The entire staff were very friendly, attentive, and helpful with anything we needed. I would recommend this hotel to anyone looking for a very nice place to stay but without spending a lot of money. Our 2 queen bed suite was $109. For this amount, I really didn't know what to expect, but was very pleasantly surprised at how nice of a place it was! The pictures on their website don't do it justice! The decor looked very nice and the whole place was immaculately clean!! The beds were very comfortable with plenty of comfy pillows and my husband especially liked the massaging shower head in the bathroom. You can't go wrong choosing this hotel! It is very well run with the manager on site making sure of so! Very pleasant stay and will definitely stay there again if we are ever in the area. Hot Springs is a great place to vacation and we found lots to do for both ourselves and our children. All in all - a great vacation!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tulsa, OK
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 22, 2009

I was pleasantly surprised by the upscale nature of this hotel. Little things like a well equip
ped workout room (treadmill, stationary bike, elliptical, and weight machine) and the expanded breakfast offerings made for a nice stay for me and the family.

I would consider this a great business hotel, but you can probably expect to see lots of families during the tourist season.

I was especially impressed with the front desk staff. Lori (SP?) and Cassie in the AM and Tori and a young man whose name escapes me (sorry, dude..) in the afternoon/evening were very helpful, personable, and energetic. I would especially like to thank the young man for the restaurant recommendations. He not only recommended some places, he also, with Tori's help, printed out maps with directions. This sort of service really sets this place apart from the rest.

I would like to see one important improvement. There is NO SIGN in the lobby to indicate that there is a public restroom on the first floor. I actually heard guests complaining that there was no restroom available on the ground floor and I asked the front desk people about it. They politely explained that there were, in fact, restrooms on the first floor. The only signs were the ones actually on the doors. You couldn't see it from even a few feet down the hall, much less in the lobby. So whoever is in charge of such things needs to put a nice sign, suitable to the decor, that points to the North down the hall with the word: RESTROOM in nice readable letters.

Pretty much everything else was good.

  • Stayed March 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hot Springs

Address: 320 Nash Street, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#1 Family Hotel in Hot Springs
#2 Romantic Hotel in Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Hot Springs 2.5*
Number of rooms: 93
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Also Known As:
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