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“Always great!” 5 of 5 stars
Review of Comfort Suites Hot Springs

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Comfort Suites Hot Springs
2.5 of 5 Hotel   |   320 Nash Street, Hot Springs, AR 71913   |  
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Ranked #1 of 41 Hotels in Hot Springs
Certificate of Excellence
Arkadelphia, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Always great!”
5 of 5 stars Reviewed January 4, 2014

We stay here every year while visiting Hot Springs for a family gathering. Wonderful staff and facilities. Rooms are large and comfortable. Same staff for several years who know the area and are very helpful. Breakfast is great. Best place in town!

Stayed January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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331 reviews from our community

Traveler rating
    229
    75
    20
    4
    3
See reviews for
128
101
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Branson, Missouri
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 30, 2013

My husband stayed at the Comfort suites due to the fact that it was close to the hospital and he was visiting family there. The staff was very friendly and helpful. I booked it online for him thru Expedia but the front desk let him know the rate was about $50 cheaper if you booked at the hotel if you had family in the hospital. Room was clean. On the second night the room above had kids that must have been jumping on and off the bed and it went on until around 11 and started again at 6 am the floors must be super thin. All in all it was an ok stay.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Level Contributor
349 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed November 23, 2013

the only complaint we have about this hotel is that we couldn't stay longer! Jamie at check in was so helpful and friendly! our room was very clean, we used the workout room and laundry, absolutely no complaints! we are on a one year trip across America and this is definitely our favorite and cleanest hotel we have stayed in!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed November 7, 2013

Stayed here 1st week of November for 1 night. Front desk folks were VERY friendly and really helpful with location info, directions, etc. room was clean, spacious, and very comfortable bed. Easily located off highway near mall and good restaurants. This is one of the nicer Comfort Suites I have stated.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 5, 2013

We have stayed at this comfort Suites a number of times in the past few years. This time we were very disappointed. The breakfast was still good, that was the plus side. What upset us was to see the carpet in our room. It was dirty and had a lot of stains. If the dark stains were cleaned off, it probably wouldn't of looked as bad. The location is good.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boron58, Manager at Comfort Suites Hot Springs, responded to this review, November 6, 2013
I would like to say that I definitely appreciate your loyalty with us and we always love to hear your feedback, whether it be good or bad. It's funny that you should mention the carpets need cleaning, because they are scheduled to be cleaned next week. This has been on the books for sometime and we always get them done every 6 mos. We try to make the best use of our time during the off season getting the hotel spiffed up after the busy summer months. I sincerely apologize that you had to stay in a room that had some stains on the carpet. I can guarantee that when you visit us next time they will not be there. Hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
112 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed October 27, 2013

Stayed here on points. Everything was very clean. Property is in a good location near the highway. Most of the newer development is on the opposite side of the highway. This makes for a short drive to downtown. I like that there was a heated pool, makes for a nice visit in the fall. Hot breakfast was nice.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hot Springs

Address: 320 Nash Street, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#1 Family Hotel in Hot Springs
#2 Romantic Hotel in Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Hot Springs 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Comfort Suites Hot Springs Hotel Hot Springs

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