At check in i was informed that the room i had reserved would cost me $20 extra because i needed a roll-in shower in a handicapped room. ??????? It didnt say that when i reserved the room but i overlooked it and checked in anyways. The lady that checked us in wasnt very pleasant but she could of just had a bad day.The rooms was spacious and for the most part clean. I did find a few things that concerned me, the blanket on one of the beds was covered in hair and some stains like it hadn't been cleaned. And there was fingerprints & smudges all over the tv, desk, headboard. Breakfast was ok, could of been a little warmer. However the Pool & Jacuzzi and fitness center was wonderful. And location was very convenient.
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- Also Known As:
- Comfort Suites Hot Springs Hotel Hot Springs