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“Pretty Good” 4 of 5 stars
Review of Comfort Suites Hot Springs

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Comfort Suites Hot Springs
2.5 of 5 Hotel   |   320 Nash Street, Hot Springs, AR 71913   |  
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Choice Privileges Points
Ranked #1 of 41 Hotels in Hot Springs
Certificate of Excellence 2014
Little Rock
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Pretty Good”
4 of 5 stars Reviewed February 9, 2012

We enjoyed our stay at this hotel. The only thing I didn't care for was the breakfast. Many people don't eat ham for breakfast and it was the only meat offered. Why not offer sausage as an alternative? We had to wait quite a bit of time for the breakfast bar to be restocked. Otherwise, we really enjoyed our stay. It was very clean and easy to get to.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
    195
    64
    18
    1
    2
See reviews for
103
88
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
New Braunfels, Texas
Top Contributor
183 reviews 183 reviews
50 hotel reviews
Reviews in 78 cities Reviews in 78 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed January 24, 2012

We spent 2 nights here. This is a very nice hotel....the Comfort Suites (not Comfort Inn & Suites). Nice warm hot tub indoors along with pool. Breakfast was nice and well stocked. Staff was very helpful and courteous.

Room Tip: Great location, lots of eating places nearby.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2012

We have been traveling to Hot Springs for the horse races for the last 15 years and after the decline of the downtown area began to stay outside of town. In the beginning we tried a few other places and none compared. We've stayed here four years in a row and several times each year. It is always an excellent stay. The property is taken care of, the rooms are large and clean, the beds and bed linens are comfy, wi-fi is free and speedy, the staff is friendly and pleasant; even the breakfast is out of the ordinary. Once we found this hotel there wasn't a need to look any further. Congratulations to the management and staff for the excellent job you do.

Room Tip: We like the north end of the building away from the highway.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2012

Location is perfect, close to all the major attractions in Hot Spring, restaurants and major highways! Hotel is clean, large suites, gym is working in perfect condition and friendly staff! would def. recommend to friends and stay here again in future!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAlester, Oklahoma
Top Contributor
113 reviews 113 reviews
24 hotel reviews
Reviews in 45 cities Reviews in 45 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 26, 2011

8 of us stayed here in 3 suites on Christmas night. The staff was very friendly and knowledgeable both during my phone call 2 days prior, and upon checkin. Both women recommended King Chinese Buffet (one of few places open on Christmas). The restaurant was, indeed, good.

The suites were fantastic. Clean, large, well equipped. More than enough pillows. Refrigerator, microwave, coffee pot. The breakfast was not fantastic, but it was more than adequate (eggs, sausage, biscuits, gravy, waffles, etc.). We would definitely stay here in the future. We had no complaints whatsoever.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2011

This hotel is everything it was advertised to be. Even though it is near a major highway, our room was quite and comfortable. It is convenient to downtown Hot Springs, Oaklawn and the lakes nearby. It had a very nice breakfast (hot and cold food) with clean and comfortable rooms. The staff was very friendly and helpful. I'd stay here again - and recommend it for your visit to Hot Springs.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Texas
Top Contributor
60 reviews 60 reviews
43 hotel reviews
Reviews in 26 cities Reviews in 26 cities
261 helpful votes 261 helpful votes
4 of 5 stars Reviewed December 8, 2011

This is a very good hotel and one of the best in Hot Springs ,which is a bit lacking in quality hotels. The location of this hotel can't be beat as it is a short drive to restaurants, the mall for shopping or a quick trip to a drug store for forgotten items, They are all easily within 5 minute drive. With the freeway right out front, you have quick access to anywhere in the city, however, due to the freeway, road noise was unfortunately an issue at the hotel.
The staff here at this Comfort Suites is very professional, friendly, and do all they can to make your stay comfortable.
The rooms are average size and have all the amenities that your would need, a mini fridge and microwave, plus a comfortable bed. The old pictures of Hot Springs hanging in the room are a nice touch.
When we checked in there was a unknown stain on the sheets of the bed and I saw the cleaning person in the hallway cleaning another room, I brought it to her attention and asked if I could have clean sheets to change it, she asked to see the stain as she changed them herself the day before, not sure if she didn’t believe me or just wanted to see the stain herself. She came in the room and saw the stain and handed me the new sheets, I changed them myself.
The breakfast offered in the morning is good, although after 4 days I began to feel it was a bit redundant and was ready for a change. They had scrambled eggs, a different meat, sausage, ham etc everyday. They had fresh fruit and cereals plus make your own waffles.

The pool area was nice and clean. The pool is somewhat small but is fine for a quick dip.
The hot tub was relaxing and clean. The problem in the pool area was the water fountains do not work, this is frustrating as the hotel seems to care about the details and when you find something that doesn’t work as expected it leaves you wondering why it was overlooked and not corrected.
The workout room is small but had updated equipment and seemed to be in good condition. It doesn’t look like it is used much or checked by the staff as there ware cobwebs on the ceiling that was a bit disgusting to look at. I don’t blame the hotel too much as this as Hot Springs and exercise/working out is not really a priority in the city, one look around the town can tell you that. However, it would have been nice if they noticed the light fixtures had large cobwebs and needed to be cleaned.

The business area consists of two computers and a printer in good working order, and was never really busy.
The lobby is very nice and comfortable with good quality furniture and furnishings.
The few problems I found with this hotel are the road noise from the nearby freeway.
The hospital next door planted a few trees in front to buffer the sound a bit and I suggest the hotel do the same as you can hear trucks go by all hours of the night. I also suggest any light sleeper get a room towards the back of the property to limit the noise and get a 4th floor room, the top floor. The walls seem to be very thing and we could hear footsteps from the guest above us during the night.
The hotel also should consider a entrance sign on Werner road, the road that leads into the hotel, its pitch black out at night on that road and with two way traffic its very easy to pass up your turn to the hotel, a small lit sign with and arrow indicating where to turn would be a big plus for guest coming to this hotel.
In a city that lack good quality lodging, this is really your best bet, as far as being clean and comfortable. If you are a light sleeper you might want to look somewhere else.

I wouldn’t hesitate staying here again as long as I get the room requested four noise reduction purposes.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hot Springs

Address: 320 Nash Street, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#1 Family Hotel in Hot Springs
#2 Romantic Hotel in Hot Springs
#6 Business Hotel in Hot Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Hot Springs 2.5*
Number of rooms: 93
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Also Known As:
Comfort Suites Hot Springs Hotel Hot Springs

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