Was not pleased with the service. Arrived at 3:00 p.m. and rooms were not ready. Were advised by the front desk that possibly they would have one of the rooms ready in 45 minutes to one hour, and all nine women could go into that room. We were back at 4:30, and none of the rooms were ready, yet other people had checked into the hotel while we were gone. Left for dinner and came back around 7:00 p.m....rooms still not ready. It was 8:00 p.m. before everyone was in their rooms. I asked for compensation, and we were given a 10% discount for each night. In my opinion, 10% per night was not sufficient, so the next day I asked for more due to the five-hour inconvenience, and was told that was all they could do. I do not plan to stay at this hotel again.
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- Also Known As:
- Baymont Inn And Suites Hot Springs
- Baymont Inn & Suites Hot Springs Hotel Hot Springs
- Hot Springs Baymont Inn
- Baymont Inn Hot Springs