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“First room a adventure” 3 of 5 stars
Review of Baymont Inn & Suites Hot Springs

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Baymont Inn & Suites Hot Springs
2.5 of 5 Hotel   |   5321 Central Avenue, Hot Springs, AR 71913   |  
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Ranked #6 of 38 Hotels in Hot Springs
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540 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Maumelle
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2013

I have stayed here many times when attending the water conventions in late April and in the Fall. That is twice a year even though the Convention Center is located 7 miles from this Hotel location. I liked the amenities at the price offered. Again I called for a 2 night reservation for which Baymount quoted me the same pricing, $ 153.30 ( Conf.# 31176191, 4/30/2013 ). When I arrived, Baymount charged me $ 187.02. The checkin clerk would not change. It was too late to cancel and find another hotel. In the future, I will find closer lodging to the Convention Center that is more effeciently priced.

Ralph Kearney e-mail: rkearney1@yahoo.com

PS Also they gave me the incorrect room selection. I had asked only for a single - non smoking one and they assigned me a business suite which was beyond what I needed or wanted.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion
1 review
5 of 5 stars Reviewed September 7, 2013

The staff was so friendly. They really appreciated that we were staying with them. Having our morning coffee on the balcony watching the sunrise over the lake was just lovely. We would stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humboldt
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2013

A non-smoking except in the 4th floor really doesn't work at all does it? When we smelled smoke on the first floor, next door actually, the employees (who are smokers) did a sniff test and said it is all OK. We had 6 kids and 4 aduls, two who has asthma. When the internet did not work, y husband was directed to call the company. An employ did not attempt to help us with that situation. Beautiful location that needs better customer service policy!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Hot Springs

Address: 5321 Central Avenue, Hot Springs, AR 71913
Phone Number:
Location: United States > Arkansas > Hot Springs
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hot Springs
#5 Romantic Hotel in Hot Springs
#7 Family Hotel in Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Hot Springs 2.5*
Number of rooms: 85
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Also Known As:
Baymont Inn And Suites Hot Springs
Baymont Inn & Suites Hot Springs Hotel Hot Springs
Hot Springs Baymont Inn
Baymont Inn Hot Springs

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