Unfortunately during our tour around Sri Lanka of 8 hotels this was the worst we stayed in Sri Lanka. It is an average hotel with poor service. For example our bags were not delivered to our room and I and to go and get them. Staff were rude at times. Had to ask for coffee three times at breakfast before it was served at breakfast. These things added up during our stay and you would expect a hotel of this price range to get some basic service right. Poor unfortunately.
- Also Known As:
- Grand Hotel Nuwara Eliya
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity, Asiatravel.com Holdings and Tingo so you can book your The Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.