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“Out of this world” 5 of 5 stars
Review of Heritance Tea Factory

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Heritance Tea Factory
4.0 of 5 Hotel   |   Kandapola, Nuwara Eliya, Sri Lanka   |  
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Ranked #1 of 20 Hotels in Nuwara Eliya
cheltenham
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Out of this world”
5 of 5 stars Reviewed September 2, 2014

Extra-ordinary place. Absolutely loved it.
We were in stitches when we had dinner in the rail carriage; the waiter in there is a hoot!
The views from the hotel are amazing and the whole thing is done so well.
We stayed for two nights. It is such a trek to get there that if we'd stayed for one night we don't think it would have been worth it.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,282 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

A small unique hotel set in the misty mountains surrounded by farms, tea plantations and wilderness. Heritance has transformed the old building into a fascinating, comfortable and unique experience for travellers. From the detailing of brass in the floors to the smooth cage elevators and the Tea Pot tea in the rooms this place has been designed to not only please the clients but shows the wonderful skills and forethought shown by the creators of this project. As this was a return visit we were delighted to find the food of the same high standard.

Room Tip: Both deluxe and exec rooms are very good
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 1, 2014

Great style and design. The place is very green and refreshing.The hotel room is pretty spacious and clean..The rooms are bigger with all the facilities available along with a warm welcoming and friendly staff to assist you all the time.


I would recommend this for a peaceful stay.

  • Stayed July 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2014

Beautiful location, experience the tea. Unfortunately it was a bit noisy for first few days because of the upper room in house guests.

Experience how to collect the tea leaves, the process of preparing it and at the end get one free.

Stayed November 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 30, 2014

The Hotel, a former tea factory, is located in the highlands next to traditional tea plantations.
A nice view is guaranteed.
The rooms are equipped with eveything you need (Minibar, Tv, Heating and WIFI).
However, the food can not be recommended!

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW London
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 30, 2014

After a majestic drive up the hill - you end up in the most remarkable location with views to behold.
We were given a very nice welcome in the museum-like preserved factory setting. The staff were very efficient and friendly and were helpful in organising activities and dinner arrangements.

We had a very good snack in the bar for lunch and opted to pay extra for the dinner in the train carriage. We are both so pleased we did this - it is for couples only as a pointer. The conductor who runs the show is fantastic - he loves his job and lives the role. The food was of a very high standard indeed but it was full so make sure you book this ahead!

We were given a premium room at a corner so we had a double window. The room was nicely furnished and incredibly comfortable. Yes you can here others walking but the noise did not bother us at all. We went tea picking which cost £5 but you got some locally produced tea - worth doing.

Overall we highly recommend this hotel to anyone wanting to see a very different and colonial side to Sri Lanka

Room Tip: I would recommend you to for a double windowed room on the higher floors - reduces noise and increas...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 30, 2014

What an amazing and unique place to stay! Very different from all previous hotels we stayed in but very refreshing to see.
It's location is a bit cooler/wet than the other areas in sri lanka, but thats expected/needed for the best tea.
Hotel has been converted from old tea factory, keeping all original features. It is quite a rural location but this is needed for the tea factories full effect! Rooms are cosy (with carpet!) and staff were by far the friendliest in sri lanka!
Definitely go tea plucking and make your own tea.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritance Tea Factory

Address: Kandapola, Nuwara Eliya, Sri Lanka
Phone Number:
Location: Sri Lanka > Central Province > Nuwara Eliya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 20 Hotels in Nuwara Eliya
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heritance Tea Factory 4*
Number of rooms: 57
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya

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