We were pretty excited to be staying here before we left on our trip. It certainly lived up to expectations. We traveled as a family (all adults, approx 30 for our mum's 60th).
At times the Tea Factory felt a little bit like a cruise ship with staff singing and dancing at dinner and dressing them up in silly outfits of an evening like a factory worker - but other than that, it was a brilliant place.
We were pretty underwhelmed by the chef's specialty at dinner, and with dinner overall (one of the nights was room service. But breakfast and lunch were excellent! We had lunch out on the balcony and it was brilliant.
We went for walks around the tea fields, and did tea picking which I highly recommend.
The staff were brilliant and I wish I could remember the young guy's name who welcomed us one night, and was genuinely friendly to us. He woudl be a front desk supervisor I'd imagine, nevertheless, he was really great.
But the real winner here is the fantastic building and its location. We didn't explore town at all, because we were so happy to spend our time at the tea factory. You can also satisfy all your tea-tourism needs without stopping at any other factories throughout the area.
The rooms are not big in comparison to other hotels in the price category throughout Sri Lanka, but that is because of the heritage of the building, which is excellent. The rooms are still a great size though. The view from our room was magnificant. And often we had our windows open. At night staff deliver you hot water bottles even. Ask for a view from the front of the hotel looking at the tea fields only, rather than the back down to the village. This is because rooms at the back of the hotel sit above the car area which can be noisy in the mornings.
The other big winner - HBO for the drivers! Sri Lankan hotels haven't yet worked out that drivers will be a major source of referral of guests, but this one at least is looking after them!
We loved the tea factory, and will definitely be back. Just hopefully they wont make the poor guys dress up in the lobby next time :)
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- Also Known As:
- Heritance Tea Factory Hotel Nuwara Eliya
- Tea Factory Nuwara Eliya
- Tea Factory Hotel Nuwara Eliya