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“Excellent service and activities!” 5 of 5 stars
Review of Borderlands

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Borderlands
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Hatton Road, Kitulgala, Sri Lanka   |  
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1 review
“Excellent service and activities!”
5 of 5 stars Reviewed June 1, 2013 via mobile

We went there with a school group ACS as a part of the 8th grade youth leadership program and it was amazing! Canyoning, Rafting, and Absailing down a waterfall were all part of it and it was literally breathtaking! The food was amazing and the view was perfect. The camp is located in the perfect spot in the forest with a river running next to it. All in all, it is perfect. I recommend it to everyone willing to have an adventure of a life time.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, June 10, 2013
Dear Karim Naous,

Thank you for your review!! We're so glad to hear that you and your classmates had such a good time! Thank you for describing us as "perfect" and "an adventure of a lifetime." We hope to see you again!

Best wishes,
The Borderlands Team
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222 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 1, 2013

Absolute must-do for activity seekers. Stunning scenery, friendly staff, nice food and great activities. Our highlight had to be abseiling down a waterfall, but falling out of the whitewater raft was also a lot of fun! Evenings were spent relaxing in the long house, reading, playing cards etc or on the balcony of our tent with a beautiful view. The camping is luxury (but is still camping so not recommended for the non-outdoorsy) but we absolutely loved it. Thank you to the whole team- from activity leaders to kitchen staff, and to the tireless Gwen of course, all of whom were very friendly and entirely professional. Fantastic experience.

Room Tip: Ask for a river-view tent if available
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, June 10, 2013
Dear Sara H,

Thank you so much for your review. We're glad you enjoyed your stay and the outdoor side of the camp! Good to hear you enjoyed all the aspects of abseiling and rafting. Please do come again,

Best wishes,
The Borderlands Team
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Beirut, Lebanon
1 review
5 of 5 stars Reviewed June 1, 2013

I went to Borderlands Lanka with my school and it was one of the best adventures i've had in my life. We went Abseiling, Canyoning, and Rafting. They had an amazing bar with great snacks. Yohan, Nermal, Kiki, Ken and the rest of the staff, really brightened the experience. A fun, but annoying experience was the amount of leeches.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, June 10, 2013
Dear Sary M,

Thank you for your review! We're glad you enjoyed the activities as well as the adventure with us and your classmates. Please do come again! Thanks so much,

Best wishes,
The Borderlands Team
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 30, 2013 via mobile

Saw this place when we rafted by with another company. I noticed they had kayaks so I got determined to check it out! When we got there we were well taken care of and after five minutes talking I had my selfe a private kayak guide. The guide "Kiki" was not only a grate kayaker but also a grate teacher. I felt safe and inspired the whole trip. I had not done so big rapids before but he talked me trough the lines and then showed me how to do it. Grate experience!!!
We did not stay there I only did the kayaking so I don't know how the rooms are more than that they looked nice from distance B-) the common area was really nice! Cool bar! Hope to come back and stay there.
/Anders

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, June 10, 2013
Dear on67,

Thank you for your review! We're glad to hear you had such a great time kayaking and learning. We really appreciate your perspective, what brought down your view to three stars? We hope to see you soon for more kayaking! Thanks so much,

Best wishes,
The Borderlands Team.
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Manama, Bahrain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013

The reviews said it all: Full fun, excellent, great team and safety!
Simply put, father with 3 kids (6,8,10) traveling alone....
We all had a great time, I had time to relax and the team was absolutely great with the kids.
My special thanks to Mahesh, Johann and Ken and of course you, Gwen.
The activities are suited for everyone from 6 to above...ranging from canyoning (really cool), rafting, kayak etc....

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, May 23, 2013
Dear tokaite,

Thank you for your review. We love the way you describe our camp, "just perfect." We're glad we could provide a fun time for you and your three kids--which must have been exciting! Please do come again,

Best Wishes,
The Borderlands Team
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1 review
5 of 5 stars Reviewed May 15, 2013 via mobile

First thing's first, this is a rustic camping experience not a 5 star hotel. If you go expecting a clinically pristine resort you will be disappointed! However, If you go expecting to have a unique experience in the beautiful forests, rivers and waterfalls of Kitulgala combined with 5 star customer service, food and safety then you will be on to a winner!!

Our first contact was with Gwen who answered our email very promptly, politely and professionally with a full itinerary and break down of cost. She was also available on the phone and sent us lots of texts with directions. The refreshing thing about Borderlands is that the price is the price. You won't get sneaky charges which many Sri Lankan companies like to do. Admittedly, it's not the cheapest out there but if you want quality, you have to be prepared to part with a bit extra cash. We were not disappointed and when you factor in food, activities and accommodation it's not a bad deal!

The accommodation is basically a tent under a banana leaf canopy on a stilted platform - see the pictures. I kept this secret from my travel buddy Emma... She was surprised at first but loved it! Sleeping next to the river on the edge of the forest is so relaxing! We even got treated to a glow bug display on one night... Better than any telly!
All the tents have beds, electricity and lighting but that's as luxurious as you get and as luxurious as you need (if you want to spend your day in a hotel room with AC and television then this is not the experience for you!). The shower/toilet blocks are separate to the accommodation and split into male and female. They are very clean and they have installed heated showers too!
The communal area is called the longhouse and this is such a wonderfully thought out idea. It's the place to sit and chill out on the many scattered cushions and update your social media with pictures of your exciting day. Service is available whenever you need it and they serve ICE COLD beer (a rarity in Sri Lanka!)
Now onto the food... This was the absolute highlight of our stay and arguably the best food of our 2 month trip. Borderlands would do a roaring trade as a restaurant alone! We had as much as we could eat of original Sri Lankan recipes for breakfast, lunch and dinner! There were a few surprises thrown in there like jelly and angel delight for dessert! We had no preference to the food we ate and just enjoyed what we were given but Gwen was very thorough when confirming our booking for any preferences or dietary needs that we may have had. Did I mention how good the food was???

The activities we chose were white water rafting and canyoning. We set off fairly early in the morning but did not feel rushed to finish breakfast. Everything was very much at our pace. The guides in the raft were great fun and we felt very safe with modern equipment and 2 well trained guys in kayaks following the raft down the river. It's worth pointing out we saw a few other operators on the river who did not have the same emphasis on safety so we felt reassured that we had made the right choice. The rafting was so much fun!
The experience was split in half by a canyoning walk. We had a walk up into the hills where we met a river with lots of waterfalls and rocks heading back down to where we left the raft. Again, we had so much fun jumping into the river and using the natural water slides! At no time did we feel unsafe, the guides know the river very well and will give you plenty of encouragement.
The last bit of the trip involved a couple more rapids and a very relaxing float down the river. We had the option to jump in and just take in the beautiful scenery and let the river take us home.

Overall we had such a memorable time at Borderlands. All the staff there are genuinely lovely from the top boss to the Uncle who does odd jobs about the place. They are all happy to help and you really feel they want to make your stay there safe and enjoyable.
We stayed for 3 nights at a particularly quiet time and got to do extra activities in the afternoon of our activity day and even though it's not part of the overall service and we didn't expect it we got a lift back into Colombo from the guys who were heading back (they also threw in an extra lunch too).
So to Gwen, Wayne, Wade, Ken, Mahesh, Subadu, Pradip, KiKi (and everyone we missed) thank you so much! If we are ever in town again we will see you again! All the best! Highly recommended.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, May 23, 2013
Dear MisterSamwise.

Wow! Thank you for your incredibly detailed and kind review. I wish our response could match that level of enthusiasm n your post, but sadly I don't think we'll be able to match! I think you've got everything covered. We know we're not the cheapest option out there, but hope that the money is certainly worth it--especially if it, on the rare chance, gives you the option to have a complimentary car ride back to Colombo. Well, the only thing I can see is that we hope to see you again sometime in the future, and perhaps get an even more glowing review. Thanks so much,

Best Wishes,
The Borderlands Team
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Galle, Sri Lanka
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

Was here as a part of PDT by attune , for 2 days.

water-rafting was really good and packed with action . safety process and equipments was well-organized by the borderlands team.
Special Thanks to Kiki Cornoe for his special action set in rafting well showing us the "light" !

Borderlands has good tasty food and drinks.

Place and tents are superb , well placed, clean .

Everything is well organized and planned . thanks for giving a great time around the camp !

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorderlandsL, Sales & Marketing at Borderlands, responded to this review, May 23, 2013
Dear Sudantha,

Thank you for writing your great review about our peer development programs. We don't get as many reviews for them as we do our tourism, so we're doubly grateful you wrote yours. We'll pass the kind words on to Kiki for all his hard work. Thanks again.

All the Best,
The Borderlands Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Borderlands

Address: Hatton Road, Kitulgala, Sri Lanka
Phone Number:
Location: Sri Lanka > Sabaragamuwa Province > Kitulgala
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 5 Specialty Lodging in Kitulgala
Price Range (Based on Average Rates): $
Number of rooms: 13
Official Description (provided by the hotel):
Borderlands offers comfortable riverfront accommodation, in 4 tents and 9 cabanas which are fully kitted with twin beds (which can be made into doubles) and have electricity throughout so guests can charge their laptops, phones and cameras. Each tent and cabana is located on a wooden platform with a private deck, with views overlooking the Kelani River and the surrounding mountains. All meals are served in The Long House, a great place to chill out at the end of the day. A full music system means guests can listen to their i-pods. Evening Movie Nights are offered, which is a great hit with kids. As well as offering accommodation Borderlands also runs our river rafting, canyoning and white water and flat water kayaking activities from our base camp, and offers the largest number of sit in and sit of top kayaks in Sri Lanka. Other activities include abseiling, hiking, and swimming. ... more   less 

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