“Chikaan Park Mall---Never Again... Run!!!!”
We just had a very bad experience at Chikaan in Park Mall yesterday. We were there to celebrate my wife's birthday but the service just sucks. It just ruined everything. The place was so untidy, hot and there were even crews there who are maybe off duty or something but are inside the counter wearing just their sleeveless shirts. It took them so long to prepare our orders considering that there weren't a lot of customers yet. The 3 minutes more ended up waiting for almost 15 minutes. The waiter did not even bother to read back our order so we were kinda wondering if all of it were taken or not. Those who are wearing yellow uniforms inside the counter are just chit chatting not minding that they are getting noisy talking while using some street words. There is no sense or urgency among those food servers. The soup was already very cold when the rest of our orders arrived. Very unaccommodating. We have tried chikaan in SM, there was also one in ayala and in Gaisano metro mandaue and we enjoyed it, we liked our experience so we thought why not try this one but it ended up as a very wrong choice. Lack of training, lack of supervision and just plainly poor performance. It wasn't worth it at all, it could have been better off if we just ate at the mall food court. I did not want to give out a tip but i intentionally placed 1 peso just to show my disgust and disappointment. It will never happen again ever. We will never go back there even if its the last restaurant available.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.