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“Affordable and value hotel” 4 of 5 stars
Review of Rail Hotel

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Rail Hotel
No 20 & 21, (1st & 2nd floor), Jalan Tasik 1, | Pusat Perniagaan Tasik,, Kluang 86000, Malaysia   |  
Hotel amenities
Ranked #3 of 11 Kluang B&B and Inns
Singapore, null, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Affordable and value hotel”
4 of 5 stars Reviewed November 12, 2012

Stayed here for one night in Family's room. They have extremely spacious extremely room and you can add one more bed for your family member apart from the 3pax. If there is anything to improve, lift is appreciated. Other than that, I find my stay here with my family cozy and pleasant.

Room Tip: request for rooms with windows as some do not have
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
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    19
    5
    2
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 3, 2012

This is a boutique hotel which is great value. The family suite has a king bed and a single bed but enough floor space to put a couple more mattresses. Nice bathroom fixtures for a hotel of this price range. The room has numerous plug points for convenient charging of our mobile devices. Wifi is free.

The breakfast is awesome as it is served in the famous Kluang Railway Coffee outlet downstairs. There is also ample parking space. The only setback is that rooms are not well insulated so there is a tendency to hear noises from the surroundings.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Malaysia
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 7, 2012

I booked this hotel because of all the positive reviews but was hugely disappointed. The hotel occupies the top 2 floors of a shophouse and if you have mobility problems forget about staying here because you have to climb up the staircase. Room was not bad and the bathroom was better than standard.
Noise insulation was non existent and you could here your neighbours visiting the toilet at night, flushing and talking in the reception area. I had to put a towel against the door lest they hear my loud snoring!
There were no other food outlets nearby except for the very busy coffee shop downstairs. You were supposed to get breakfast there but try fighting for a table because the place is open to the public. Only good thing was they accepted my meal voucher at other times.
Just cannot agree with the other reviews. This is no better than a guest house in other countries.
No complaints about customer service although it was minimal.
My room rate was double that of other shophouse hotels in the city.

Room Tip: Look elsewhere if you do not need to be in the vicinity.
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  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2012 via mobile

A modern, clean & spacious.value for money.suitable for business travellers and family who are looking for a hotel in Kluang.security wise is well kept.wifi is superb.Looking forward for another stay at this hotel.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 15, 2012

This is my first time after 19 years coming back to this small city of Kluang. After reading a very good review about this new hotel, I decided to give it a try. This hotel is located right at the round about on the way to Kluang town (if you are coming from the PLUS highway/Ayer Hitam town, it is on the third exit of the round about). Located on the 1st & 2nd floor. You will see this building signage from far, so don't worry, you won't missed the exit.

This hotel has no lift...since it is only 2 level. My room 107 is located on the first floor...right next to the Reception counter. It is really a secured hotel since you won't be able to enter without your key card. You wiil have to scan it, before the door open.

The iron & ironing board are not readily available in the room, You will have to request for it. The full payment & a deposit of RM50 is required upon check in. You will get back your deposit upon check out. They provide free news paper (they ask you what paper you want during check in) and also free wifi (this I like the most & the connection is really fast..). A complimentary breakfast coupon for the wide choice of breakfast set at Kluang Rail Coffee Shop. Please be early for breakfast or else you will have to wait to find a seat since they are lots of people coming to the coffee shop especially on weekend.

This is my hotel of choice if I ever coming back to Kluang or making a trip to down south.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 5, 2012

Simple and clean hotel. Booked a family room with an extra bed for my family. The room is huge with a nice cosy seating area with flat-screen TV and DVD player provided.
Access into the hotel required to tap the keycard on the card reader, security taken care of. Convenient car park right outside with security throughout the night. Convenient for those driving, just get into the roundabout and it can lead to Kluang town.

Breakfast was good and quite a variety to choose from but a bit short-handed during the morning peak hour.

The windows are double glazed and that kept out the noise of the vehicles at the roundabout.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Top Contributor
312 reviews 312 reviews
29 hotel reviews
Reviews in 79 cities Reviews in 79 cities
313 helpful votes 313 helpful votes
5 of 5 stars Reviewed August 29, 2012

-Rail Hotel is a new hotel, located at the main roundabout of Kluang Town.

-From here , many place can easily acess, such as town area with it's shopping mall, or to Highway Jalan AirHitam, or to Main Jalan Mengkibol, where federal road to Johor Bahru.From here also, around 30 minits drive to UK Farm and AirHitam Tol.

-Rooms are very clean and aircorn is working in good condition.

-With price RM 110-rm150, consider it is very reasonable.

-Hotel also provided breakfast ,either you can choose famous railway coffee and toast bread and others such as noodles, laksa etc.

-newspaper provided, and also WIFI.

-can go for relux walk near the hill behind the hotel, it is near Taman Tasik, than make a walk to the Taman Tasik, with man-made lake, where as July or August, full with Lotus in pink and white.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rail Hotel

Address: No 20 & 21, (1st & 2nd floor), Jalan Tasik 1, | Pusat Perniagaan Tasik,, Kluang 86000, Malaysia
Location: Malaysia > Johor > Kluang District > Kluang
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #3 of 11 B&Bs / Inns in Kluang
Price Range (Based on Average Rates): $
Number of rooms: 19
Reservation Options:
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Also Known As:
Rail Hotel Kluang, Johor, Malaysia

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