Well in the first place you must be prepared for the journey. It's almost 4 hours long and winding road so I was telling myself the resort better worth all the effort and I must say - it did! The thing that we like the most is absolutely peace and quiet here because its not situated at the common tourist hotspots, also no kids as they have a no below 16 house rules. Unlike the beach at most part of Bali, the sand here is black. Overall the staff here are very friendly and helpful but never over service, they will only appears when you need them, kind of leaving you alone in your own world. As this is a very isolated resort, all meals are included - ala carte for breakfast, lunch and dinner. Nothing very fancy about the food but you can be sure the ingredients used are very fresh. Understand the locals here are mainly fisherman and fruits and Vege farmers. One thing must try is their spa treatments of which they are very good with it - comes from the famous regional chain of YTL spa village. Sharron their resident manager was very friendly, she was there to greet us upon our arrival. One of the activities is star glazing, they put you on a inflated air bed and let you float on the pool with ear phone churning zen like music. Unfortunately the night we tried was very cloudy so no much stars to be seen. All in all, an amazing place!

We returned to this resort after having had an amazing experience there four years ago. This time we brought family.
Whilst the staff is still delightful and it is good to see some friendly faces from last time (staff retention often a good sign!) it is sad to note that the quality of the overall Spa Village experience has slipped.
Last time there was an interesting chef and a great fusion of local and modern western dishes. This time it was a food lovers night mare. Think I'm being a pedantic food snob? Picture this: dried out butterflied baby chicken on a bed of potatoes accompanied by a blob of tinned baked beans. The entire restaurant needs an overhaul, from the menu to table ware to fit out. Rip out a wall and make it a partially open kitchen with chefs on display cooking up a storm using the abundance of great local food and turn this place back into a food and spa destination in remote northern Bali.
Couple this with your wonderful staff and this place will be a sensation again.

This is a gorgeous relaxed resort with amazing staff, beautiful spa treatments but the food (from breakfast to dinner) is terrible. Really terrible. Food was uncooked (gooey pancakes), not properly prepared (prawns weren't de-veined), over-cooked (fish and chicken), lacking in authentic balinese flavours and in weird combinations (canned baked beans served with chicken on Christmas night). If they can get the food right this place could be fabulous.

We went there to celebrate our anniversary. Great place if you wish to get away from it all and be completely relaxed. The place was so remote but it was compensated by its beautiful scenery, stunning accommodation, well kept place and the finest place we have ever been and the people were warm, friendly, interactive, attentive and made our stay of just 3 days so wonderful.

The surroundings, the ambience, the spa treatments, and the personal attention - was so moving. The only setback is the menu is rather limited as they cook for small number of people. However food quality is good.

We drove back to Ubud across the mountains and past the volcanoes and the scenery was breathtaking. The Hotel gave us a packed lunch for the journey to airport which was delicious and very kind! Thank you.

Go there. We will go back and our only regret is.....we should have stayed longer!!