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“Remarkable accommodation experience” 5 of 5 stars
Review of Ayung Resort Ubud

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Ayung Resort Ubud
4.5 of 5 Hotel   |   Desa Melinggih Kelod | Banjar Begawan, Payangan, Bali 80572, Indonesia   |  
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Ranked #1 of 6 Hotels in Payangan
Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“Remarkable accommodation experience”
5 of 5 stars Reviewed October 24, 2013

My fiancee and I spent 5 days at this fine albeit hard-to-locate resort which sits within a village with narrow 1-laner drive-way that vehicles ply both ways! Foreign drivers are advised to take note of the GPS coordinates of the resort in advance as the Ayung Ubud cannot be found in Garmin GPS system. Location aside, the hospitality was excellence. In our bid to figure out the way to the resort, the concierge staff (Ms Nurdani who speaks comprehensible English) was able to render directional assistance in a reassuring manner. Upon arrival (at 9-ish pm), Ms Nurdani came out to the drive-way to welcome us! Our less-than pleasant navigational experience was compensated by the luxurious Princess suite that we were ushered to (on a buggy). We were briefed by the bellhop on our suite that comes with the following:

1. generous balcony facing the natural green
2. grand handcarved-wooden king-sized post bed
3. capacious washroom big enough that allows a couple to wash up simultaneously
4. handsome dining area for 6 guests
5. comfortable living room that comes with surround sound system & a large flat screen TV
6. pantry cabinet that comes with:
i. coffee maker that comes with a selection of coffee capsules (decaf too) / Dilmah Tea
ii. milk heater/frother
iii. Fridge filled with complimentary beverages (Bintang Beer, Ovaltine to milk) & Toblerone
iv. Water Kettle and drinking water
7. Study area
8. Good sized Wardobe with brolly, shopping basket, hardy-bedroom slippers

The well-appointed Wijaya Kusuma Restaurant that served sumptuous meals. Ms Ari greeted us each time we were there by our last name and all waiting staff delivered top-notch service.
In addition, the well-furnished dining establishment comes with unparalleled ambience despite it's not air-conditioned. Guests could choose to have their breakfast in the comfort of their own rooms too!

While this compliment can go on and on, in the nutshell, visit this resort - one of luxury and excellence service that will exceed one's expectation.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 28, 2013
Dear Richard 3382,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
London, United Kingdom
Top Contributor
82 reviews 82 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 21, 2013

Stayed during our honeymoon. Fantastic place. Restaurant is great with amazing rainforest view. Shuttle service is useful but last shuttle is relatively early (I suspect this is to get you to eat at the hotel).
Lots of nice touches- free soft drinks in minibar, free afternoon tea, little sweets left in your room in the evening. Good inifity pool and a decent gym. Didn't use the spa as it was very expensive and so many great cheaper options in central Ubud.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 28, 2013
Dear Matt V,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
84 reviews 84 reviews
56 hotel reviews
Reviews in 66 cities Reviews in 66 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 16, 2013

A resort where you never ever want to leave. We were lucky enough to stay in a self-contained villa. It was enormous and had it’s own swimming pool. The outlook over the rainforest was spectacular. One morning we even had curious monkeys sitting on our verandah.
My only moan and the management need to know... there are open sewage drains crossing the paths and the smell is horrid. They need to be covered. Where is this smelly water going anyway? Hopefully not into the river below where people go rafting.
Chauffeured golf buggies take you from your room and up and down the hills to get to breakfast and reception. Breakfast was one of the best you could get anywhere in the world. Complimentary afternoon tea and delights is a lovely touch too.
Morning yoga is on offer as well as a very well equipped Fitness Centre.
Although the spa is pricier then you’d pay in Ubud, the location, staff and treatments are well worth the price.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 18, 2013
Dear Foof 18,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 15, 2013

We stayed at the Ayung Resort for three nights in early August 2013. It’s a large property about 20km (about a 30 minute drive in Bali traffic) outside central Ubud. Rooms are large, clean and very comfortable, king size bed, mini bar, coffee machine in room and generous bathroom with shower and bath. The staff are engaging, welcoming and helpful. The food at the Resort’s restaurant is delicious with a nice variety of well-priced local and western dishes to choose from. The Resort Manager, Mr Frits Henskes, is approachable and friendly with great advice about local attractions and restaurants. We arranged pick up from the airport through the hotel and it was very pleasant and easy, driving time was about 2 hours. Our driver was on time, friendly and made our arrival in Bali hassle free. The Resort offers free daily yoga classes, free transfers to and from Ubud at certain times of the day, has a well-equipped gym (the view from the treadmill over the gardens is beautiful) and the day spa has a good variety of services, although the prices are higher than you’ll find elsewhere in Bali for a massage. We really enjoyed our stay and would definitely stay again. Overall the Ayung is luxurious and a great place to stay to relax and get away from it all. [Reviewed by an Australian couple aged 35-45].

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 18, 2013
Dear Sarah J,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

My partner and I booked our entire stay in Bali at Ayung resort not knowing what to expect. We arrived in the very early hours of the morning and after a long flight and 1 hour drive from the airport we were warmly welcomed by Elizabeth ( night manager at the time) with a refreshing iced tea and sweets ( a much needed energy boost ). From that point onwards our stay at Ayung resort was nothing less than amazing. The views were breathtaking. The food was impeccable. The staff were genuine and always smiling and always remembered your name. Yoga in the amphitheater is a must every morning. Huge spacious rooms with great a/c in the Sita wing ( where we stayed) makes for comfort comfort comfort. Our next stay will definitely be in one of the villas which look absolutely luxurious. So much to mention but only fully appreciated once you're there. We even made a few good friends. Fritz and the team run a fantastic resort. This place has gained our loyalty in Bali and look forward to returning soon. Until next time , lots of love, Matthew & Shae.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 18, 2013
Dear Trvlbugz,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2013

Very nice place, extrodinary service and staff. Worth the price you pay. Amazing breakfast.

Only negative is its quite away from ubud about 30mins by car. But free shuttle service available 3 times a day. So in this very nice relaxing place you are a bit rushed and stressed in order to catch the shuttle to ubud. Other than that, awesome place

  • Stayed October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 18, 2013
Dear Pramondhk 30,

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
97 reviews 97 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 12, 2013

We stayed at ayung as part of our honeymoon. We had already stayed at other 5 star resorts, but ayung raised the bar further. The staff were amazing, especially sika who personally attended to our every need. Our villas was packed with amenities like an espresso machine, free mini bar, massive bathroom, wrap around terrace and private plunge pool. Mornings started with outdoor yoga, followed by breakfast of every cuisine and to the highest quality. Afternoons included free high tea, walks around the amazing art in the resort and to the river.the restaurant did not dissapoint with amazing italian food and local cuisine with great wines. We stayed in the draupadi villa, however the standard rooms looked great. I didn't want to leave, but as we did we were met by the general manager who presented us with a gift! Would come back again in a heartbeat.

Room Tip: The draupadi villa was amazing, but all standard rooms looked good too
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frits H, General Manager at Ayung Resort Ubud, responded to this review, October 18, 2013
Dear Deena C

First of all we would like to thank you, for taking the time to post a review about our beautiful resort.

Your kind words are encouraging and makes our staff very proud. They are happy that you have enjoyed your holiday with us and are looking forward in welcoming you back on your next trip to Ubud.

With Kind Regards,
Frits Henskes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ayung Resort Ubud

Address: Desa Melinggih Kelod | Banjar Begawan, Payangan, Bali 80572, Indonesia
Phone Number:
Location: Indonesia > Bali > Payangan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Payangan
#1 Spa Hotel in Payangan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ayung Resort Ubud 4.5*
Number of rooms: 53
Official Description (provided by the hotel):
The Ayung Resort is a breathtaking, mystique and unique lifestyle hotel, perched high up on the bank of a mostly untouched tropical mountain rainforest gorge, in the traditional Balinese village of Payangan Ubud, surrounded by the gentle, spiritual tranquility and pace of Balinese life. Along this serene 8 hectares rain forest domain runs The Ayung, Bali’s most sacred mountain river. In the rocks of the hotels pathways and along it’s 600 meters long riverbank fronting the Ayung Resort, 250 of the finest Balinese Stone Carvers have painstakingly worked,for over a 2 year period,to carve the spectacular Hindu mythologies, Ramayana and Mahabharata amongst others. These stone carvings have become the most sought after photo opportunity of the hotel. ... more   less 
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Also Known As:
Ayung Resort Ubud Bali/Payangan

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