We paid almost £200 per night to stay in this hotel. Only to find when we got back from a day in town our room, luggage, clothes and shoes were infested with ants and cockroaches. We literally had to shake every item of clothing only to watch the huge ants fall from them. My partner watched in horror as a cockroach fell from her dress. They initially suggested that they spray the room whilst we were still in it, until I pointed out that this may be fairly noxious to us. They then kindly moved us to a villa. We had to leave our clothes in the ant infested room so we had the pleasure of packing our clothes amidst the many ant carcasses the next morning. They had the cheek to ask us if we slept well in our new room, as you can imagine we didn't, and didn't feel comfortable wearing our clothes and shoes the next day, though it was either that or a dressing gown. In summary it has cost me £400 to stay here and probably £5000 pounds in clothes and luggage. You have a choice, don't stay here and do not use trailfinders as this was their overpriced recommendation. I look forward to speaking with them on my return. Should anyone require it, I have ample photographic evidence.
- Official Description (provided by the hotel):
- Alila Ubud hotel is a tranquil and secluded hillside retreat that sits high up on the edge of the rich green Ayung River valley in Bali's central foothills, in the traditional Balinese hill village of Payangan.The resort is located 15 minutes from Ubud, the island's cultural heart. Blending contemporary design and traditional Balinese architecture, the secluded courtyards, spacious terraces and private gardens of our charming Ubud boutique hotel create an intimate feeling like none other. ... more less
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- Also Known As:
- Alila Ubud Hotel Gianyar
- Alila Ubud Gianyar
- Alila Ubud Bali/Payangan