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“Cleanest, Most attentive staff, Best Holiday Inn breakfast ever!” 5 of 5 stars
Review of Holiday Inn Express Suites Independence

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Holiday Inn Express Suites Independence
2.5 of 5 Hotel   |   19901 E Valley View Parkway, Independence, MO 64057-1597   |  
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Ranked #2 of 17 hotels in Independence
Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
“Cleanest, Most attentive staff, Best Holiday Inn breakfast ever!”
5 of 5 stars Reviewed September 14, 2013

Mariah makes the best tasting Holiday Inn breakfast ever. She's extremely attune to the details and easily the most efficient and friendly breakfast staff I've encountered. Scott was very good about making sure any need was taken care of. And Richard at the desk was very helpful and professional. Housekeeping staff were friendly. Really good hotel whether for a one-night stay or month long!

Room Tip: We stayed on the 3rd floor street-side and loved it. Pretty quiet, woken by morning sun.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 people have reviewed this hotel

Traveler rating
    148
    35
    13
    7
    8
See reviews for
71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Vineland, New Jersey
1 review
5 of 5 stars Reviewed September 13, 2013

When I checked into my room the air conditioner was not working. I called the front desk and within no time Scott from maintenance appeared, troubleshoot and repaired the air. Great hotel great staff.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wall Lake, Iowa
2 reviews
5 of 5 stars Reviewed September 13, 2013

We where welcomed by a very friendly staff and the Maintenance guy Scott offered us bottles of water after a long warm car ride when checking in. Room was very clean and breakfast was great. Several restaurants are with-in walking distance. The beds made for a great sleep! We will for sure be back!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Custer, South Dakota
1 review
5 of 5 stars Reviewed September 8, 2013

This was our first experience as this hotel and we found the front desk was very helpful in provding us with items that we were missing. They were very friendly to all the guests that stayed at this hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Hills, KY
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2013

On our way home from Montana to Kentucky, we were near KC and needed a place to stop. So I cranked up my tripadvisor phone app and put in Independence MO. The list of hotels and their rating as well as a cost estimate appeared on the screen. The Holiday Inn express was highly rated and the price range was what I expected. I tapped on the phone number and I am immediately connected to their reservations representative. The rep confirmed my reservation on the phone and 30 minutes later we are pulling into the parking lot. The room was great and the breakfast the next morning was fresh(fruit) and included all the usual faire. We were on our way with a restful night's sleep and a great breakfast. What else do you need. I would definitely stay at a Holiday Inn Express again.

Room Tip: Get a smart phone and use the tripadvisor app while traveling. It makes getting a room while travel...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
1 review
5 of 5 stars Reviewed September 5, 2013

This was actually the second experience I've had with this particular hotel. I was very impressed with the quality of the service as well as the cleanliness of the hotel. The staff truly went above and beyond. I would strongly recommend this hotel and I will certainly stay here whenever visiting the Blue Springs area. Special thanks to Mariah......the hotel business would benefit greatly from more people like you.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
1 review
5 of 5 stars Reviewed September 5, 2013

This may be the first review I have ever written, but my stay at this hotel was unlike any other. The rooms were alright, but the staff went above and beyond to take care of each and every customer. From the young ladies cleaning the rooms, to the front desk service, to the maintenance man making sure that everyone was had everything they needed at breakfast, yes the maintenance man was checking on the customers during the breakfast service. The ultimate professional was Mariah, she was the breakfast serveer two of the three mornings I was there and she was beyond exceptional, each and everytime I visit Independence, I will be staying with you. Thank you for a great experience.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Suites Independence

Address: 19901 E Valley View Parkway, Independence, MO 64057-1597
Phone Number:
Location: United States > Missouri > Independence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Independence
#2 Family Hotel in Independence
#2 Romantic Hotel in Independence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Independence 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Independence-Kansas City, Missouri is conveniently located near the Arrowhead and Kauffman Stadiums, home of both the Kansas City Chiefs Football and the Royals Baseball teams. You will also be surrounded by a variety of dining establishments that are within walking distance. The hotel is located minutes away from the Independence Center shopping mall, which makes for an easy visit to the wide variety of stores lining the 39th Street Shopping District.The hotel is also located just a few blocks from the new Center Point Medical Center, as well as Bass Pro.The Holiday Inn Express is the best place to stay if you are visiting the Harry S. Truman Library and Museum which is now showing the Truman and Israel exhibit. Make sure to see the Truman Home, Truman Courthouse and Office, as well as the Truman Memorial. The hotel is also conveniently located to visitors of the National Frontier Trails Museum, launching point of the Oregon Trail, as well as the Santa Fe and California Trails.Be sure to visit the Bingham Waggoner Estate and the Historic Independence Square! The Mormon Visitors Center, Community of Christ Temple and Auditorium, Hidden Valley Sports Complex, and The Sports Lodge are also conveniently located. We are minutes from the Sprint Center. ... more   less 
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Also Known As:
Holiday Inn Express Suites Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Express Independence

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