I got hoodwinked with the good reviews of this place. The only positive was the good cinnamon rolls at breakfast. Otherwise, here are the negatives:
1. the bed: must have been 30 years old. No support and it creaked. Sheets poor quality. Pillows poor quality. Was moved to another room, and same problem.
2. Stains on the floor carpet.
3. A/C worked poorly.
4. Could smell the pool chlorine in the lobby area.
5. Cobwebs in the bathroom.
I complained and was not charged for the night's stay, so good customer satisfaction. But this is way subpar for a Holiday Inn. Should be ashamed of themselves. The next night I stayed at the Hampton Inn in Liberty. Like night and day. Stay there for the best hotel in Kansas City. Stay away from this one.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Independence-Kansas City, Missouri is conveniently located near the Arrowhead and Kauffman Stadiums, home of both the Kansas City Chiefs Football and the Royals Baseball teams. You will also be surrounded by a variety of dining establishments that are within walking distance. The hotel is located minutes away from the Independence Center shopping mall, which makes for an easy visit to the wide variety of stores lining the 39th Street Shopping District.The hotel is also located just a few blocks from the new Center Point Medical Center, as well as Bass Pro.The Holiday Inn Express is the best place to stay if you are visiting the Harry S. Truman Library and Museum which is now showing the Truman and Israel exhibit. Make sure to see the Truman Home, Truman Courthouse and Office, as well as the Truman Memorial. The hotel is also conveniently located to visitors of the National Frontier Trails Museum, launching point of the Oregon Trail, as well as the Santa Fe and California Trails.Be sure to visit the Bingham Waggoner Estate and the Historic Independence Square! The Mormon Visitors Center, Community of Christ Temple and Auditorium, Hidden Valley Sports Complex, and The Sports Lodge are also conveniently located. We are minutes from the Sprint Center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Priceline, Despegar.com, Hotels.com, Agoda, Expedia, Booking.com, TripOnline SA and Tingo so you can book your Holiday Inn Express Suites Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Suites Independence Hotel Independence
- Holiday Inn Independence
- Independence Holiday Inn
- Holiday Inn Express Independence