We chose this hotel because of the suite style rooms and we were happy until we began picking fleas off of us right before bed. My husband and I were not sure what to do at such a late hour, but since our 1 yr old son had bite marks on him we knew it was not safe to stay the night in that room. When we were half-way moved into a new room, we noticed fleas jumping off of us and decided the safest and most sanitary decision was to switch to the neighboring hotel that was also owned by Marriott and managed by the same property group. We once again packed up and wiped down all of our belongings, toting all of them across the parking lot late into the night. The next day when discussing our horrifying and exhausting experience with the hotel manager, he insisted that a dog never stayed in our original room and that the hotel doesn't have a flea problem. In the end, we were told that a complimentary night stay for our troubles would only be granted if we returned to the flea infested Residence Inn. Now that we are home from our trip, we have cleaned or thrown away our belongings and fogged our car with the hopes that the fleas from the hotel do not make it into our home. We hope that no one has the nightmare experience that we have had.
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- Also Known As:
- Residence Inn Kansas City Independence Hotel Independence
- Residence Inn Independence
- Independence Residence Inn