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“Chic on the outside, shabby on the inside” 2 of 5 stars
Review of Casa Padma Hotel & Suites

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Casa Padma Hotel & Suites
3.5 of 5 Hotel   |   Jl. Padma, Legian, Bali 80030, Indonesia   |  
Hotel amenities
Ranked #30 of 61 hotels in Legian
Agana, Mariana Islands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Chic on the outside, shabby on the inside”
2 of 5 stars Reviewed July 22, 2012

The Casa Padma Suites is one of the countless "boutique" hotels that have sprouted in the tourist enclaves of Legian/Seminayak, Bali in the last 8 to 10 years. Our first encounter with the Casa Padma Suites was in 2007 when my husband and I stopped by for a thirst-quencher after walking over from Kuta Beach Road. Padma Street, where the hotel is located, is the boundary road between Kuta and Legian beaches. My husband later stayed at the hotel in 2008 with a couple of fellow surfers in a ground floor superior suite at the unarguably reasonable rate of U.S.$60/night (all inclusive of tax and service charge plus daily breakfast). Therefore, when I booked us at the hotel on this 10-day trip, he endorsed my choice recalling the room as comfortable and spacious and the proximity to Legian Beach as unbeatable. What boosted my anticipation of a good stay was the upgrade that the hotel gave us from a standard twin room to one of its Mini Suites at the standard room rate of US$60 + $25 high season surcharge.

The Casa Padma Suites' location is faultless. But with over 2 million vehicles crawling Bali's streets and highways and a majority of that vehicular population concentrated in the southern towns and regencies, suffice to say that Padma Street is a constant cacophony of motorcycle/scooter engines, car horns and permeated with diesel fumes and dust. The one-way street –– more a lane nowadays –– is narrowed even more than before with sidewalk construction that takes up a good two feet on either side.

The hotel's public exterior areas namely its Drops Restaurant, the reception lobby and pool and architectural blend of dark wood framed bay windows, white concrete and slate tiles appear sufficiently chic and contemporary on its website and in reality to deceive one into believing that the design is carried through into the guestrooms.

Our Mini Suite was Room 306 and one of only two in the hotel. I had requested for a quiet room away from the street and lobby as I knew noise from the traffic and nearby pubs will surely be heard in the front rooms. We got what I asked for –– a third floor room facing the back neighborhood of Balinese homes. However, the quiet was only one of the very few redeeming features about the room. It was spacious, had its own split airconditioner and ample wardrobe space for a 10-day stay. But the cleanliness leaves quite a lot to be desired. The tiled floors, while appearing clean, had a dusty feel to it and was unswept in corners. The bed linens, although clean, appeared yellowish and faded with use. The stained curtain on the single bay window was obviously unwashed for who knows how long ago. The love seat at the window was upholstered in black chenille material as was the single chair at the corner table. We didn't sit in these furniture as their hygiene looked dubious. I had to wipe the closet shelves and dressing table before putting our belongings on them as there was a layer of dust on the surface. The hotel had these fixtures in black paint which made the dressing area rather dim even with the lights on.

The worse feature was the bathroom. It had a large vanity with one of those clear glass bowls for a sink. But after a night's use, the water and soap scum stain the sink immediately. The Mini Suites are the only ones with bathtubs and shower overhead. Our bathtub was stained with mould and mildew. The shower curtain had missing rings and the curtain rod sagged in one part with electrician's tape holding it together. Water pressure on the third floor was low and in the mornings, it takes several minutes for hot water to come through the shower. The amenity that turned me off was the bath and hand towels –– they were grey and worn from years of guest use. I immediately asked the front desk on our first night to change out the towels to a newer set and for housekeeping to scrub down the bathtub the next day. The hotel staff was apologetic and accommodating and tried hard to remember our requests during our stay.

I was in two minds to switch to another hotel but my husband was partial to the location. We spent a couple of afternoons by the poolside –– which did not look inviting with its dark tiles –– and were assaulted by diesel fumes and noise from the passing traffic over the wall. It was a glaring contrast from our last stay at the Alam Kulkul on Kuta Beach Road in 2007.

On our eighth night, our Mini suite was invaded and infested by a swarm of termites –– the kind that's common in the tropics when the weather gets hot, humid and heavy before a rainstorm. But there was no rainstorm and the weather at this time in Bali is comfortably cool. The termites swarmed in the bathroom and crept into the bedroom attracted by the lights from the flatscreen TV. It appeared the invasion was isolated to our room as I didn't see any of the winged creatures in the hallways or in the lobby when I went to report the situation. (We learned the next morning that the termites came in from the corners of the roof outside the bathroom). We were evacuated to the next room –– a superior suite –– quickly. It was a bigger suite overlooking the pool. Some street noise did penetrate but not loud enough to disturb our sleep. However our sleep was disrupted at 1:00 a.m. by the guests in the next room who had a fight. The walls were thin enough for us to hear them yell, shove each other, doors banging and heavy footsteps on the floor. We had to call the front desk to intercede as the noise went on for a good half hour.

The Casa Padma Suites is at best a budget hotel that tries to project itself as a superior class establishment. There are newer hotels and residences up and down the Legian/Seminyak coast that possibly give better value for approximately the same rate. So traveller/buyer, beware. You do not necessarily get what you pay for.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Bunbury, Western Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 4, 2012

We stayed here on the 21st June for 5 nights first 2 nights we stayed in a delux room and then for the next 3 nights we stayed in the superior. The delux was huge i would definalty stay in that room again (if we brought our kids again) but superior was also fantastic for a couple. I wouldnt recommend kids at the hotel as ours where very bored and the pool doesnt get very warm at all. Also the pool bar is not always maned and it closes at 5pm. The staff are wonderfull and so very helpful and location is perfect. close to shopping food and beach. Legian Pub is across the road and can be loud at night but it quiet by around 1am and once your asleep it doesnt wake you anyway.Try the thai chicken pizza from the hotel resturant its so good. Mozzorellas resturant just down the road to your left of the hotel is fantastic i could eat the marinara everyday also the indo resturant down from there has the best mie goreng i tasted on the whole trip.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2012

We booked a standard double room through Asia Rooms and as they had none left they upgraded us to the Honey Moon Suite which also had a small balcony :) Rooms were clean and the two airconditioners made it very cool! Not beach front but on the local strip with the Legian Pub across the road if you wanted to have a few late night drinks! They were jack hammering up the foot path one night so it was quite noisy but other than that I have to say a great place to stay. Breakfast was included and staff were very friendly and accomidating. Short stroll to the beach.

Room Tip: All rooms are nice and overlook the pool
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  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2012 via mobile

Stayed in the deluxe suite , very large clean rooms serviced daily .
If u don't want to pay for resort style hotels the casa padma is great value for money , and only 100 meters from the beach and in the heart of everything .
Being opposite the Legian pub it can be a little noisy when yr windows are open but it didn't bother me , would highly recommend this hotel and wouldn't hesitate in staying again ,
Thankyou to all the lovely staff :)

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2012

We had room 206 (deluxe) on the 1st floor which was huge. There was also a good size balconey. 2 aircons was fantasic. We found the staff extremley friendly from the transport driver who met us at the airport at midnight to the staff who cleaned our room. We did not have any problems with noise from the Legain Pub. We didn't use the pool but many other guests did. It was cleaned everyday while we were there (14 days). We met great peple from Bunbury and there was also young families as well. We loved the location though it is a busy street. The food at the resturant was fine. The breakfast was fine with plenty of toast. We have travelled to Bali many, many times and this is the best accomadation that we have stayed at. We will be staying there again next year. We are a middled aged couple with a teenage son. Helen

Room Tip: All the ground floor rooms have chairs outside that you can sit on. The rooms 208 and 308 have balco...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2012

Stayed in this hotel for 2 days in deluxe suite with nice, modern, clean and very spacious room.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2012

My husband & I stayed 7 nights in total with our two kids (5 & 9) in a deluxe suite. The room was clean, very spacious and beds were big and comfy. We were picked up at the airport by the hotel shuttle service (we had a red eye special), and welcomed by the friendly reception staff who gave us complimentary guava juice on arrival.
There was a fair bit of traffic noise & at night music noise from the pub across the road (including some brave attempts at Karaoke that didn't quite hit the mark), however for the price & location I think it's to be expected. We were too tired from almost daily massages, shopping & exploring to let it bother us.
Breakfast was ample (ordered off a menu rather than buffet) and freshly made.
Shopping was right on the doorstep, with Seminyak & Kuta only a short taxi ride away.
My only criticism would be the hot water - sometimes it was there, sometimes it wasn't. We usually had to run it for over 5 minutes before it came through and water pressure was not good, but then again it's not a 5 star hotel so it didn't ruin my experience. Our room had two wall mounted air conditioners, which one dripped condensation on my husband's head on the first night. The maintenance man was at our door in less than 5 minutes to fix it once we reported it, so there's no shortage of good service if needed.
The kids were happy with the pool, even though it didn't offer any special facilities for children, but as mentioned before we didn't expect a kids club etc so we weren't disappointed.
Overall it was a great escape at a budget price - I'd recommend it to others travelling with their wallet in mind, but if you're looking for a resort with all the bell & whistles, save up and try the bigger resorts.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Casa Padma Hotel & Suites

Address: Jl. Padma, Legian, Bali 80030, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Spa Hotel in Legian
#30 Top resorts Hotel in Legian
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Padma Hotel & Suites 3.5*
Reservation Options:
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Also Known As:
Casa Padma Hotel Legian
Casa Padma Hotel And Suites
Casa Padma Kuta
Casa Padma Bali
Casa Padma Hotel & Suites Bali/Legian

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