This would be a 4-star review if it weren't for the bad stench. Overall, it was a pleasant stay except for the really bad smell coming from the hallways. We stayed there for 7 nights on the 5th floor, and the moment the elevator doors opened, we were greeted by an awful stench of waste water/plumbing that filled the hallway. It's obvious that they try to mask it with air freshener, but that really doesn't help. We had complained a few times, and the staff installed an air purifier outside our room and that helped with the stench. However, the next morning the air purifier disappears and we will have to call again to complain for them to grudgingly come and install it. And it went on and on until we gave up and lived with the smell. If I didn't pay for the full 7 nights already I would have switched hotels. Apart from that, the staff were very accommodating and pleasant. If you don't mind the stench, it's a good hotel that's just a little quieter from the crazy Kuta ambience and lets you easily travel to Seminyak or other areas without having to go through bad traffic.
- Official Description (provided by the hotel):
- Hotel NEO - Kuta, Jelantik has been designed from a guests’ perspective and is ideal for guests on a budget while still offering features and amenities usually associated with more expensive hotels such as LCD TV’s, DVD players, mini bars, tea/coffee makers, hairdryers, vanity mirrors, complimentary High Speed Wi-Fi and IDD telephones. Designed in a modern contemporary style befitting the new trends in hotel design it offers uncluttered open space that creates an atmosphere of relaxation and revitalization in a trendy but reasonably priced environment. What separates Hotel Neo - Kuta, Jelantik from the competition is that extra dimension of design with facilities and services that guests really want and appreciate.Designed and run as a user friendly destination, the hotel strives to cater to the world’s growing population of discerning travelers who want to spend some quality lounging time in interesting and stimulating surroundings. All NEO hotels are non-smoking hotels which means absolutely no smoking anywhere. ... more less
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- Also Known As:
- Hotel Neo Kuta Jelantik Bali/Legian