I booked this hotel 3 months ago through Agoda. Before I come,I had email to remind them, but never reply. When I reached, the staffs told me to wait a while and told us our room was broken. They need send us to other hotel. We was so disappointed as we book so early and the driver who send us to another hotel told us now is Indonesia School Holiday so their room was FULL. So it is not the broken incidents as told by the front officer. the dishonest of the hotel staff makes me very upset and I miss out all my schedule that I plan to do nearby Hotel Neo. They should tell me earlier so that I can find other hotel.They spoiled my honeymoon plan, I will not go for Hotel Neo anymore!!
- Official Description (provided by the hotel):
- Hotel NEO - Kuta, Jelantik has been designed from a guests’ perspective and is ideal for guests on a budget while still offering features and amenities usually associated with more expensive hotels such as LCD TV’s, DVD players, mini bars, tea/coffee makers, hairdryers, vanity mirrors, complimentary High Speed Wi-Fi and IDD telephones. Designed in a modern contemporary style befitting the new trends in hotel design it offers uncluttered open space that creates an atmosphere of relaxation and revitalization in a trendy but reasonably priced environment. What separates Hotel Neo - Kuta, Jelantik from the competition is that extra dimension of design with facilities and services that guests really want and appreciate.Designed and run as a user friendly destination, the hotel strives to cater to the world’s growing population of discerning travelers who want to spend some quality lounging time in interesting and stimulating surroundings. All NEO hotels are non-smoking hotels which means absolutely no smoking anywhere. ... more less
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- Also Known As:
- Hotel Neo Kuta Jelantik Bali/Legian