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“Definitely misleading customers !” 1 of 5 stars
Review of Bella Vista Coffee & Juice Bar

Bella Vista Coffee & Juice Bar
Jalan Padma Utara 2B, Legian, Bali, Indonesia
+62361768053
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Ranked #3 of 138 Restaurants in Legian
Cuisines: Australian, International, Healthy, Café
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Restaurant details
Dining options: Breakfast/Brunch, Dinner, Reservations, Delivery, Late Night
Description: Bella Vista Coffee & Juice bar. Open for all day dining,top shelf coffee and the perfect evening meal. Hygienic kitchen, Homemade wholesome foods. Slow pressed beneficial fresh juices. Air conditioned dining, outdoor street side or rear tranquil garden setting for dining or private functions including garden weddings. Perfect for couples, groups, business meetings and an private functions. Great staff & free wifi.
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
“Definitely misleading customers !”
1 of 5 stars Reviewed March 28, 2013

We went to Bella Vista Coffee & Juice Bar with high expectations based on what I had read on TripAdvisor's review after all it was ranked no 1 spot. I ordered the much raved about beef rendang pie, expecting a delicious dinner that night. However much to my dismay the beef filling was so hard and chewy and it lacked the taste of the rendang, couldn't taste any rendang spices in it. This made me very disappointed. On top of that the pastry was pretty thick like it was undercooked. I had complained to the waitress and she had conveyed my feedbacks to the chef loudly but no action was taken. I was quite taken aback because usually wouldn't the chef him/herself would have provided an explanation for as to why the dish did not turn out as expected? Or maybe at least recook it again ? On the other hand, the prices were set a tad bit high for the dishes, especially when they were poorly cooked! Worst part of it was that I had suffered indigestion after eating a portion of the pie afterwards. Just to wrap it up, I do not have any interest of returning to the restaurant again. I do hope that maybe the type of attitude and service provided by the chef towards the customers would be taken into consideration. I had never experience anything like this before. Thanks.

  • Visited March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaVistaCoffee, Guest Relations Manager at Bella Vista Coffee & Juice Bar, responded to this review, March 29, 2013
Dear Crazy Hot Honey from Jakarta,
We thank you for your visit to Bella Vista Coffee & Juice bar and are very sorry to hear of your issues. Our staff try very hard everyday to ensure our food is of a high standard using the freshest local ingredients available. We are sorry to hear you did not enjoy your Beef Rendang Pie. This is our first negative feedback received for any of our pies so your concerns have been addressed by our head chef who is currently investigating the quality of the local beef. We apologise if your visit was not a pleasant one and we would welcome you back some other time try a complimentary pie to ensure our standard has improved. Thank you for taking the time to leave us your feedback.
The Bella Vista team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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351 reviews from our community

Visitor rating
    255
    79
    11
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Swedish first
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English first
Newcastle, Australia
Senior Contributor
29 reviews 29 reviews
14 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Great coffee”
5 of 5 stars Reviewed March 28, 2013 via mobile

Enjoyed a cappuccino here...was great coffee but breakfast was average ...will go back for more coffee but during our stay

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BellaVistaCoffee, Guest Relations Manager at Bella Vista Coffee & Juice Bar, responded to this review, March 29, 2013
Dear Bindi,
We thank you for taking the time to leave us a review. We are happy to hear you like our coffee and we look forward to seeing you again soon. Don't forget to pick up our "Bella Bonus Card" for even more GR8 coffee. Collect 7 stamps and then enjoy a free coffee on us.
Enjoy your time in Bali!
from the team at Bella Vista.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
perth
Contributor
14 reviews 14 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“delicious Coffee”
5 of 5 stars Reviewed March 25, 2013

Do yourself a favor and find this cafe you will not be disappointed. had a coffee every morning. didn't eat there though

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Contributor
40 reviews 40 reviews
36 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
“Thanks trip advisor”
5 of 5 stars Reviewed March 21, 2013 via mobile

Thanks trip advisor. We would never try many places without this web site. Lovely restaurant, staff were all friendly and efficient. We enjoyed our breakfast and would certainly return to try more.
Thankyou

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
80 reviews 80 reviews
39 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
“Modern and stylish”
4 of 5 stars Reviewed March 20, 2013

Modern with air conditioned inside dining in addition to both front and rear seating areas. You could easily just walk past Bella Vista but it's well worth dropping in to even for a snack. We could have easily returned here several times. As always in Bali service with a big smile. Reasonable prices and excellent smoothies.

  • Visited March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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