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“Hmmm... Sorry not for me!” 2 of 5 stars
Review of Jayakarta Bali

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Jayakarta Bali
3.5 of 5 Hotel   |   Jl. Werkudara | PO Box 3244, Legian, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #49 of 66 Hotels in Legian
Bendigo
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Hmmm... Sorry not for me!”
2 of 5 stars Reviewed April 24, 2014

First appearance looks great but stepping inside rooms was a disappointment. Rooms are very very tired. Smelt musty, mouldy bathrooms and not really cleaned effectively, bed linen was stained and looked grubby. Found pools unappealing. Problems with Mosquitos inside rooms and eaten alive when sat outside. Breakfast buffet was very, very busy but adequate. Information inside rooms was lacking. Didn't eat at resort restaurant preferred to go to one of the many good restaurants along the same strip. AC broke down for one night but they did manage to fix it promptly the next morning. I wouldn't stay here again and would not recommend the resort to others.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayakartaBali, Front Office Manager at Jayakarta Bali, responded to this review, April 28, 2014
Dear Tina Bendigo,

Thank you for your time to post a comment toward The Jayakarta Bali Beach Resorts and Spa.
In this opportunity, we do apologies for being inconvenience during your stay.
All of your comments are going to be our first priority to be improved, and hopefully to be able to serve you better for the next Holiday in Bali.

Again,All of Management and staffs looking forward to welcoming back at our Resorts,let us to be your service.


Best Regards,

I Ketut Martin
Front Office Manager
The Jayakarta Bali Beach Resorts and SPA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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954 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
Bali, Indonesia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2014

nice garden, friendly staff, Nice 66 beach right infront of the hotel and good facilities.
they have drugstore, tour agent, Waxing beauty clinique, Cute little shop of HANA Colections and ofcourse with discounts at this interesting small little shop. Aperfect oasis to stay in Legian Bali!

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayakartaBali, Front Office Manager at Jayakarta Bali, responded to this review, April 29, 2014
Dear Hana,
Thank you for your comment you have experienced during have stayed with us at The jayakarta Bali, Beach Resort Residence & Spa.
All of us, Management and Staff are looking forward to be your service at our property.

Best regards,
Martin
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Subang Jaya, Malaysia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 22, 2014

I stayed @ Jayakarta Residence Beach resort under a vacation club membership. The service apartment & hotel is not new but all facilities is in good condition & satisfactory.
It have light cooking pantry facility with complete & sufficient for 4 person dining plate, bowl & cup as well cutleries. Pot & pans were new & good portable cooker gas stove.
All staff from various department, they are helpful & friendly. Infact, we had a free shuttle bus ride from hotel to Kuta town. Its every 2 hours trip. Location of hotel is good with few good restaurants outside with walking distance. Just outside the hotel gate entrance, there is a Circle K MART. I bought some raw eggs & instant noodles for breakfast & light meals.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 16, 2014

Two adults and 3 children we stayed in the Garrisons apartment for 8 nights.It was FANTATSIC. There was plenty of room for us all to be comfortable. It was clean and light. The room was serviced daily and the cleaners were lovely. The water dispenser which was refilled as often as needed was a godsend. We didn't have to worry about the kids drinking tap water as this was easy for them to use and no lugging extra water back to the apartment! Our apartment had 2 air conditioners BLISS! The owners were always easy to contact and willingly gave loads of helpful information to make our stay even more enjoyable We had a great holiday and loved this apartment. The grounds were beautiful, right on the beach, easy walking to everything we needed. We look forward to coming back.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bli Bli
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 15, 2014

Each year we stay for 1 month at the Jayakarta Hotel in Bali, we have done this for the last 10 years. We have never had a complaint about anything there. The Deluxe rooms we stay in, are old and could do with a refurbishment but are always cleaned daily and are very clean and comfortable. The grounds are so peaceful and the 3 pools always clean and they cater for everyone. If you cant find something that suits you at their breakfasts you are very fussy

Room Tip: Ground level rooms are very easy to access, and there is always something happening around you.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2014

Second stay at this resort an certainly our last. 2 couples with children it was a daily struggle to find a seat at either pool with umbrellas. 2 children got sunburn, very limited seating options in the shade. If u were prepared to get up at 6am take ur towel and place them on the chairs that would be the only alternative . We found this unexpect able for a resort that is highly priced. The chairs by the pool are outdated wood is falling apart an padding very thin digs into your back. Very outdated and by the looks of things little maintenance an updating is taking place. I gave it a second go hoping things would have proved. No go!!!!!! Our friends were disgraced we will never return. Plenty of price efficient options in the area.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayakartaBali, S&M Manager at Jayakarta Bali, responded to this review, April 23, 2014
Dear Trance T,
Thank you for your review toward The Jayakarta Bali beach Resorts and Spa.
Our Apologies for being on lack servicing you and your friend during your stay at our Resorts.
In this opportunity, we informing you that our management has been fully aware to your comment
and fulfil some more additional Pool umbrella and comfort your next stay with us.

Besides, please let us know regarding the room number during your stay to have details information since there was a private apartment unit which is not under Jayakarta management.

Again, Thank you for your time to post this review toward our Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2014

Myself and my family recently stayed in the 2 bedroom apartment 6512 at the Jayakarta Hotel. It was an awesome apartment that I would highly recommend. Beautifully refurbished, cleaned daily and plenty of room for the kids. The Australian managers are helpful and easy to deal with. The location was perfect and the kids loved the pools and surrounding areas. If you go to Bali, apartment 6512 is a must.

Room Tip: 6512 definitely the room to choose.
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jayakarta Bali

Address: Jl. Werkudara | PO Box 3244, Legian, Bali 80361, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#15 On the Beach Hotel in Legian
#25 Spa Hotel in Legian
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jayakarta Bali 3.5*
Number of rooms: 340
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Also Known As:
Jayakarta Bali Hotel Legian
Jayakarta Hotel Legian
Jayakarta Hotel Residence
Bali Jayakarta
Jayakarta Hotel Bali
Hotel Jayakarta Bali
Jayakarta Bali Legian

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