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“Average Hotel But Beyond Our Expectation” 4 of 5 stars
Review of Amaris Hotel Legian - Bali

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Amaris Hotel Legian - Bali
3.0 of 5 Hotel   |   Jl. Padma Utara, Legian, Bali, Indonesia   |  
Hotel amenities
Ranked #37 of 66 Hotels in Legian
Surabaya, Indonesia
Top Contributor
94 reviews 94 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
90 helpful votes 90 helpful votes
“Average Hotel But Beyond Our Expectation”
4 of 5 stars Reviewed August 21, 2011

We have 2 nights stay at Amaris hotel. We book directly to hotel from 19-21 August 2011, which is during peak season with rate IDR475.000. At first we think the rate is overprice, but searching on hotels near Legian/Kuta area with the same class, the result is average price or even higher ! So we decided to try this hotel. Not so many review we can read on TripAdvisor. we just knew the hotel is new under Santika group. As for us, travelling with family by car. Arriving afternoon time, first impression,the hotel is quite modern and minimalis. So, here is our experience :

1. LOCATION
Hotel location is on the corner of Padma Utara. Many well known hotels in Legian also in this street. For who bring own car, Amaris only provided paralel parking lot in front of their hotel, so maybe rather difficult to find empty parking lot during “ very peak time” like Lebaran, X’mas & New Year holiday. But location is very good. Only 500metres from beach, a shortcut through narrow alley directly to Legian beach. But beware motorcycles also pass this alley, so walker must let’s them pass first. We choose Amaris because from PADMA UTARA we can directly pass NAKULA street from/to SUNSET ROAD and IMAM BONJOL (from/to DENPASAR city). That’s mean bypassing traffic jam which is many happen recently in KUTA/PANTAI KUTA. It took only 8KM to TEUKU UMAR (Denpasar) which is avalaible many option for local restaurant with reasonable price. But around hotel also can find some nice restaurant, café and minimarket

2. ROOM
Amaris is 4 floor building. But 4th floor is rename to 5th floor. 1st floor is front office, lounge/breakfast area, swimming pool and rooms. We stay in 5th floor. The room is good, very clean, minimalist and surprisingly for us is quite large. Outside,small balcony facing to the pool. No key provided, but you can ask front office (but they will politely ask not to dry out the clothes on the balcony). No amenities like fridge, water boiler, cofee/tea/sugar. Only 2 glass and small mineral drinking water (only for 1st day, they don’t exchange it). But Hot/Cold dispenser is avalaible on the corner near lift. But we hate this, why hotel only provide 1 dispenser on 1 corner. So just like us who stay on the behind other corner must walk far to reach it. AC is Daikin with own remote control, which is wellknown brand for cooling room. Sattelite TV is Samsung 26inch on the wall. And just maybe because it is quite new, the bed is still good. Cleaning service is not to good (see STAFF below), they did not clean our floor (which is have excess sand from our trip to beach), only tidy up the blanket but not replace it. But they replace the bathroom towel. A safety box is avalaible, problem is in locked condition and we can not open it. Don’t be surprised the room provided a phone but it didn’t work (they said it’s installation progress). So any need with FO, just go down below.

BEWARE : Balcony and corridor is only separated with iron bar, so when bring small children please don’t let them play too close

3. BATHROOM
Bathroom is clean, shower is good, hot water is avalaible anytime. Just adjust the shower head to get more hard water pressure. Beside shower, faucet also avalaible on the bottom, so benefit, for us who bring little children that did not like water spill out directly from shower.Hotel only provided liquid soap&shampoo on small wall containers. But soap smell is not too good, so be sure to bring your own soap.Flushing toilet is working and have toilet faucet on side of it. A wash basin & mirror is avalaible outside the bathroom,

4. STAFF
We just amaze how little employees around the hotel. During our 2 night stay, we don’t see many staff avalaible. That’s include concierge/front office boy to carry our lunggage to room.But they have some security officer that may do the function.Maybe lack of staff caused minimum service for cleaning the room. But staff is remarkably friendly. Regrettly, Amaris only have 1 lift, which is in use together for guests and staff doing their job. But staff always let’s guest to use the lift first and willing to wait. Even I alone insist them to use together, they still give me a chance to reach my 5th floor before their 2nd floor. Very impressive !

5. POOL
I think the pool is only for decoration manner as we rarely see people use of it. The pool location is not good, on side the breakfast/lounge area. So,who would want to swim when everybody seem to near and stare on the pool area. Not to mention having a chance to sunbath. Just forget it, the pool is situated on the central of the building, I see no chance for maximal sun to reach it. If you plan spend your sunbathing time near the pool, maybe another hotel with more open space can be a good option than Amaris. The kiddy pool with 0.4M height is good for children or just a soak by after visiting beach.

6. BREAKFAST / LOUNGE AREA
We think hotel did not provide restaurant to take order, as we can not find menu on the room. Breakfast is regular, Bufee about 5 menus. On our stay, they provide rice, fried noodle, baked potatoes, salad, bread, cofee, tea.,fruit But in my surprised they have ‘egg stand’, which we can order for omelette. Lounge is not too big but comfortable with open air design. Our children enjoy breakfast and play around the pool.

Conlusion : Amaris is budget minimalis hotel. Having location near beach and Denpasar city is a plus.Room & Facilities are standart. But if you just need a place to stay while mostly you will end the day outside, this hotel is recommended. Don’t expect too much if you plan to play/spend time around the pool. Almost having no complain during our stay here except for minor problem.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 20, 2011

Amaris Hotel is very reasonably priced. The location is close to great shops and markets, and a short walk to the beach. Taxi and motorbike transport options is right outside the door for those that want to travel further out. The staff were fabulous, really friendly and helpful. The hotel is only 5 months old so the rooms have new furniture and bedding which is very comfortable.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2011

Fantastic hotel,accept it for a 2 star and you will be fine,great staff,room cleaned,good aircon,top breakfast,.Only 10 minute walk to Legian Pub,or a 10 minute walk to the beach.But dont be shocked to find no fridge as the room doesn't have one,but hey,theres a Circle K straight across the road for cold soft drinks and Bintangs,i cant wait to get back in October,ive all ready booked..

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 28, 2011

The hotel has not been well kept and the rooms are very noisy making it hard to get any sleep. When the door of the room next door is opened it sounds like someone is coming into your room, hence, making it hard to sleep. Breakfast was very average and not enough seating for guests. You can stay in other hotels around the same area for near the same price that are much nicer.

On the up side, the staff are super friendly and the position of the hotel is good, close to the beach, bars, restaurants and shops.

  • Stayed July 2011, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2011

I am currently staying in this hotel. I have been here for one week and have 2 more weeks to go. I love it here. It feels like home. The room is VERY CLEAN. The shower is very nice with a large shower head and plenty of room to move about (includes shampoo and soap). No pictures on the walls but the room is attractive. Everything is WHITE on the bed. and very clean. Small balcony that opens onto the courtyard with the very long infinity pool between the two sides of the Hotel. The pool area gets very little sun during the day but it is nice to sit and relax in the shade during the hot hours of the day. The beach is a short walk through narrow tall walls.... but if you go through the Jayakarta Hotel ... you are right there.... This is the way I go. The beach is very nice with lots of lounge chairs to rent and make shift beach side bars. Hotel is close to the shops. Be very careful of the money changers in the area though (except for the official ones). They count out the money to you then palm or tap into the drawer... some of your money...so you don't get it all. MAKE sure you are the last person to actually count your money. BE CAREFUL... they are very good at doing this. The staff at this hotel is always cleaning. The floors are spotless and everything is very clean. They are friendly and always willing to help with anything. They are even teaching me the language. The thing I love the most, are the breakfasts. It changes every morning and the food is soooo tasty and there is plenty of it. If you come in the later hours though... it will not be as plentiful as if you come during normal breakfast hours. It is like a dinner in the morning. Rice, Fried Rice, Noodles, Spaghetti, all kinds of vegetables I have never seen or tasted before and VERY GOOD!!!! Cereals, toast, eggs, omlettes, fruit (even yellow watermelon one morning). The watermelon is the best I have ever tasted. Coffee, Tea, Milk and some kind of flavored drink each morning. Shrimp Chips which I have never had and are so delicious. So far none of the breakfasts have been the same. Always a surprise and a treat in store. There is wireless internet that works all throughout the hotel. I have had no problems with it. There is a safe in the room, but I can't read the instructions (no English). VERY SMALL area to hang your clothes... only 4 hangers but I can make do. 2 counter shelves .. one acts as a desk and 2 night stand shelves. Well lighted and 3 outlets. Nice big sink. The T.V. has HBO, Disney, CNN and other English speaking Channels along with the native channels. I have no complaints about this brand new hotel. It is located in a very crowded area but inside it is really nice. There are even guards outside. People have transferred here from other much more expensive hotels, while I have been here, because they say the other hotels are literally filthy. If i ever came to Bali again, I would definitely stay at this Hotel and I will be recommending it to my friends and to travel agents. It is definitely worth the money.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 21, 2011

The hotel itself is quite new, clean and modern. The rooms are very small and you cannot use the aircon sufficiently cause it blows to hard (its power would be more appropriate for a bigger room).
The pool is not deep, clean and the water is cool. Most times of the day there is noone near which is quite relaxing. It's always in the shaddow being surrounded by the hotel building. Good place for hot afternoon hours.
Bufet breakfasts are very good. Food various and tasty.
It takes about 10 minutes walk to reach the beach. But the road is not really pleasant - narrow path between tall walls of luxury hotels.
The beach area is fine, not crouded if compared to Kuta. Waves are big but it's ok for this area.
There are lots of cafes and massage salons nearby.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, UT
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 22, 2011 via mobile

Located away from main drag of all night dance clubs it is actually quiet enough to sleep through the night here. Only hotel in Indonesia I stayed in with a safe and key card entry, it is quote new and modern. But, there are so many more options in the $20-30 range that are decent if you just need a place to crash. The hotel is not on the beach, about 10 minute walk to beach. Get what you pay for, hot water cleanliness, Indonesian breakfast with awful coffee, but this is no beach resort.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amaris Hotel Legian - Bali

Address: Jl. Padma Utara, Legian, Bali, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Best Value Hotel in Legian
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amaris Hotel Legian - Bali 3*
Number of rooms: 115
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Also Known As:
Amaris Hotel Legian - Bali

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