My family and I (2 adults, 3 children under 9) have just returned from a two week stay at the Grand Kuta hotel in Legian. The first day we arrived I was utterly disappointed with the accommodation, the room was tiny (3 bdrm apartment) there was nowhere to sit on the balcony, the air con smelt of kerosene and the walls were bare of any pictures or wall hangings. We quickly discovered stains on towels and sheets which was a little gross. Before arriving at the hotel we were well aware that it was a budget hotel, but we were happy with what we saw on the website. Unfortunately the website was a far cry from what the hotel actually looks like. Some of the staff were friendly and helpful, although others were not. The hotel drivers were very pushy and quick to try and rip you off. The breakfast was very basic and not very enjoyable. The Wi-Fi is non existent, although there is a computer in the lobby available for a fee...and although one internet voucher is supposed to last one hour and expire after a week, it actually expires immediately after you log off, even if you only used the internet for 10 minutes. Room service cleans your room daily, but tends to forget to restock fresh towels. Pool towels are rather hard to come by also and they seem to circulate the same 10 or so towels. The pool bar is empty and not in use. My sister had her nails done in the in house spa and the hadn't even taken the nail polish back to the cuticle, therefore looks as though a 5 yr old had. done them, her request for a refund was declined. The breakfast buffet was terrible and tables were covered in flies most days. The hotel is in now way close to any beach, taking about 10 minutes in a cab to the nearest beach and about 15 minutes into Kuta. All in all our stay at this hotel was disappointing! I love Bali and I love the Balinese people, but if you want to stay somewhere where you will have the true experience of the warm Balinese hospitality Grand Kuta is not the place! We stayed in the Aston Kuta during our last trip 2 years ago and had a wonderful time...Wish I had just stuck with what I knew and returned to the Aston!
- Official Description (provided by the hotel):
- The Grand Kuta is nestled in the heart of Bali, only a short drive to the beautiful beaches of Kuta, Legian and Seminyak. Offer you 100 rooms choice of one, two or three bedroom leisure apartment comes with access to 3 swimming pools, BBQ area, Café, 24hr room service, spa, free Wi-Fi, free surf shuttle service, and ample parking space. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, AsiaRooms, Priceline, TripOnline SA, Despegar.com, Travelocity, Asiatravel.com Holdings, HotelTravel.com, Odigeo and Tingo so you can book your Grand Kuta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Kuta Hotel Legian
- Grand Kuta Bali/Legian