We recently stayed at this hotel. When we checked in this hotel, we found that the rooms' light very dark, many room's facilities was broken and not upgrade. Especially the mattres and the pillow got semlly and mattres spring broken too. After complained just upgraded to a little little bit better (the manager's service very poor and not co-operation ; room service ok) , the room's facilities still same. The enviroment is very poor, you can see the mouses and a lot of mosquito. The web photo display unmatch to the real, got two address hotel , they pick the upgrade hotel at the web but arrange you to chcek in the unupgrade room. We feel not worth. BE CAREFUL when you want to booking , don't get cheat.
Especialy the Surabaya travel agent --- Haryano , (1) an untrusted and unreliable agent. (2) And also the tour guide with poor mandarin from Regular agent also, just bring you to the famous places without explain the place's historical.(3) Not including the lunch , dinner . . . though our package charges same cost with include 2 meals, we feel got cheated as compared with our 1st Bali trip on January 2012.
- Also Known As:
- 14 Roses Hotel
- Fourteen Roses Hotel Bali/Legian
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