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“Family Holiday To Bali” 4 of 5 stars
Review of Bali Mandira Beach Resort & Spa

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Bali Mandira Beach Resort & Spa
4.0 of 5 Hotel   |   Jalan Padma No. 2, Kuta (Legian Beach), Legian, Bali 80362, Indonesia   |  
Hotel amenities
Ranked #7 of 64 Hotels in Legian
Wagga Wagga, Australia
2 reviews
6 helpful votes 6 helpful votes
“Family Holiday To Bali”
4 of 5 stars Reviewed May 29, 2014

We stayed at the Mandira during the Easter school holidays. The stayed in the superior rooms which were basic but clean and adequate for what we needed, we spent little time in the rooms. The resort facilities were absolutely beautiful. Our kids especially enjoyed the water slide and some days we did not leave the pool area. The grounds were kept immaculately tidy and we often described the resort as our oasis as it was so peaceful. We were extremely happy with the position of the Mandira as it is situated within a fantastic shopping area and close to some great value places to eat. After driving through Kuta, we were so pleased we chose to stay in Legian as it was considerably less hectic. Our entire family group consisting of 9 adults and 3 children, loved this resort. We would return in a heartbeat and highly recommend this resort for a family holiday.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 30, 2014
Dear Kristy B,

Thank you for staying with us and giving us feedback on Tripadvisor.

I am delighted to learn that you enjoyed resort facilities, spacious garden with Balinese architecture, and the location of the resort being on the beach front with shops and restaurants in the vicinity. The entire team at Bali Mandira is flattering to read that you praised us as a peaceful oasis in the middle of hustle of Legian.

We look forward to welcome you all to Bali Mandira on your next visit to Bali.

Kindest regards
Simon Dornan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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1 review
5 of 5 stars Reviewed May 27, 2014

I just wanted to say a huge thank you to rya, meta and all of the mandira staff for your enormous effort and amazing work for our wedding. the resort was great the wedding could not have gone better!!! amazing flowers, organized to a tiniest detail and everyone knew where they needed to be! !! Would highly recommend the mandira for an amazing stress free wedding experience! ! my new husband and I again thank u for making it so easy!!!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 29, 2014
Dear Cloe C

Congratulation on your wedding! Thank you for spent your honeymoon time to write review on Tripadvisor.

I am very happy to know that you had wonderful wedding, you appreciated the enormous effort and services rendered by our staff. The entire staff particularly Meta and Rya were happy to hear that they contributed to make your wedding smoothly.

The entire team at Bali Mandira look forward to welcome you again to celebrate 1st Anniversary.

Kindest regards
Simon Dornan
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Perth, Western Australia, Australia
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 27, 2014

Well we booked a standard cottage but upgraded to a pool villa and it was worth the splurge.
They have nailed it with the layout, the interior and outside blend into one another. Just gorgeous. The club lounge has stunning views for evening drinks but don't go there hungry -- the snacks are modest at best. If you're on a tighter budget, the main pool has just had an upgrade & is lovely.

Room Tip: Pool villa 201 is stunning and private
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 29, 2014
Dear Cathy O,

Thank you for your recent stay at Bali Mandira Beach Resort & Spa, and writing review on Tripadvisor.

It was rewarding to learn that you had wonderful experiences and enjoyed the pool villa’s décor and amenities, and the club lounge benefits.

We look forward to welcome you back to Bali Mandira Beach Resort & Spa.

Kindest regards
Simon Dornan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

Great resort, not too large, centrally located, with lovely garden settings.
We booked a room with an outdoor shower - fantastic, was a great move.
However there were faulty power points that we're not fixed during our stay. We also had a blocked sink, however that got fixed on a daily basis. One little annoying thing, they didn't have real milk only creamer.
The main resort pool was really beautiful providing lots of areas to get away from the crowds, there was also another adults only pool overlooking the beach which was fantastic. My only criticism about the place was that the eating area could have done with some stronger fans as there was no breeze and it was extremely hot, the beverages around the pool were also a little expensive and varied at times, however we got around that by going over to the beach and supporting the locals also getting a lovely massage at the same time at fantastic prices.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 29, 2014
Dear Linnison,

Thank you for taking the time to share your experience on Tripadvisor and thank you for staying with us.

It was nice to hear that you found our resort ideally located in the heart of Legian just a step down from the beach, the garden was beautiful and the room was fantastic.
I apologized for the inconvenience you encountered with the power point and sink problem, I have shared this to our team for improvement to avoid same issues repeat. Your constructive feedback about stronger fan at dining area is much appreciated.

We look forward to welcome you back to Bali Mandira Beach Resort & Spa.

Kindest regards
Simon Dornan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 26, 2014

This is a lovely resort near the beach and the grounds are superb but I feel the Bali Mandira is beginning to price themselves out of the market with all the new resorts now available at cheaper prices. We booked an online package in the Private Courtyard Club for 7 nights. These were rooms on the bottom floor of a 4 storey building. The room was long and narrow with a private courtyard and quite dark inside although the quality was lovely. We also had a problem with mosquitoes in the room and had to keep spraying although they do spray outside the grounds regularly to help keep the mosquitoes at bay. For 4 nights we put up with noises from up above us, constant footsteps, thumping and scraping at all hours of the night and early morning. We asked to be moved and were downgraded to a Deluxe Club Cottage with no refund (approx, USD30/nt difference) for the remaining 3 nights. Upon our request they did give us a late check-out on our last night as we had an evening flight but we did have to ask for it. We actually didn't mind this cottage as there was no-one above us and we liked the room so much better. It was brighter, had a lovely bathroom with a bath and separate shower plus there was a small open garden just inside your front door with extra private sitting outside the front. Another bonus, there were no mosquitoes! WiFi was good but the aircon didn't work properly so my husband had to clean the filters. After that it was much better. At USD30/night less I would definitely book this type of accommodation over the Private Courtyard. Both of these accommodations gain you entry into the Club Room facilities which include free cocktails from 5-6, canapes etc. If it is included in the cost of the room then it is nice otherwise it is not worth paying the extra fee to go there. Despite all this the staff were amazing and were only too happy to help to make our stay enjoyable. The restaurants and pools are just lovely and if you want to just sit, relax, read and swim and can afford it, then this is one of the places to stay in Bali. It is like a tropical paradise. There are water slides for the kids and a private adult pool away from the other pools for extra privacy. We ate out most nights but also ate in and enjoyed the meals. There is no fitness centre which is a shame and would certainly be useful. Although we enjoyed our stay we won't be returning to the Bali Mandira as we like to try out different hotels and resorts on our holidays.

Room Tip: Private Courtyard Club Rooms are underneath other rooms and there can be a lot of noise from rooms a...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 27, 2014
Dear dbmartin,

Thank you for your recent stay with us and taking the time to write review on Tripadvisor.

I am happy to learn that you liked the swimming pool, the food, the personalized and extra miles services by the entire team. It is truly flattering to note that you found our resort like a Tropical Paradise.

However, unfortunate you had less than perfect experiences in the courtyard room and had problem with the aircon , please accept my apologies. Thank you for your comment about fitness centre, we continuously strive to improve our facilities to meet and exceed guest satisfaction.

I do hope you will be staying with us again if your travels bring you back to Legian area.

Kindest regards
Simon Dornan
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1 review
5 of 5 stars Reviewed May 25, 2014

There was little this excellent hotel and their magnificent staff couldn't do to make life just about perfect for us (2 children under 3) on our recent trip to Bali. We often visit Bali and will not be staying anywhere other than the Mandira again!

Stayed May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 27, 2014
Dear Amit K,

Thank you for choosing Bali Mandira Beach Resort & Spa your home away from home

It was a great pleasure to learn that you had wonderful experiences and enjoyed all aspects of the resort.

We look forward to welcome you & your family back to Bali Mandira in the near future.

Kindest regards
Simon Dornan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 25, 2014

My husband and I stayed here for 6 nights and had booked a deluxe cottage. When we were shown to our room my heart sank. For what we were paying it was not what I expected. We were shown another deluxe cottage, first floor which was soo much better and moved to this. I still think it is expensive considering but were had no choice. The lighting in the bathroom is not great and the shower was a little mouldy but we weren't going to let this bother us. The airconditioner was not really cold either. The wifi was slow and you often had to log back in again and it was hit and miss which was super frustrating. So that's the negative. The positives are the staff and the pool area! They are all fantastic. The new pool is beautiful with a pool bar and we spent many hours relaxing here. The quality of the food was excellent. Pizzas, Club sandwiches etc and all well priced I thought. We didn't have dinner at the resort but did have club benefits which included breakfast at Parasol. Loved this! Great food choices, I personally wouldn't bother with club again if I returned as the free drinks you get from 5-6 and canapés didn't represent great value. The food offerings were small and one day we got there at 5.15 and food was gone. When it is busy it is hard to get drinks so I would pass on this. Location is excellent close to shops.The beach across the path is brilliant and we spent one afternoon there. We loved the bar by the beach Barong? and often had some drinks here before venturing out for the night. Had our accommodation been cleaner and more updated I would have given this a 4 star. I don't think I would stay again unless we got a special deal on the pool villas which looked incredible.
It is a very family friendly resort and if you are not fussed about the rooms then you will have a great time.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BaliMandiraGM, General Manager at Bali Mandira Beach Resort & Spa, responded to this review, May 27, 2014
Dear luvtravel01,

Thank you for staying with us and share your experience to others on TripAdvisor.

I am delighted to learn that you had enjoyed the newly renovated pool, the attentive and personalized service by the staff, the quality of the food, as well as the Barong bar be your most favorite place to spend your afternoon time.

Nevertheless, I sincerely regret to read that the initial room we assigned didn’t meet with your expectation. In spite of having general cleaning and maintenance prior to guest arrival to ensure the room is in perfect working order to release for sale. , I do acknowledge we need greater focus on details and have address this with the team. I apologize for the inconsistency service on our club lounge, it is a premier destination in the property and there are no excuses, rest assured I have also spoken with the team as well.

I am happy to learn that you are interesting to stay in our pool villa, please do reach out to me via my email gm@balimandira.com and I will personally follow up.

Looking forward in welcoming you back to the Bali Mandira

Kindest regards
Simon Dornan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bali Mandira Beach Resort & Spa

Address: Jalan Padma No. 2, Kuta (Legian Beach), Legian, Bali 80362, Indonesia
Location: Indonesia > Bali > Legian
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Family Hotel in Legian
#4 On the Beach Hotel in Legian
#5 Business Hotel in Legian
#5 Romantic Hotel in Legian
#5 Spa Hotel in Legian
#6 Luxury Hotel in Legian
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bali Mandira Beach Resort & Spa 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Bali Mandira Beach Resort And Spa
Bali Mandira Beach Hotel Legian
Bali Mandira Beach Legian
Bali Mandira Beach Resort & Spa Legian

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