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“This is a horrible villa where a pig wouldn't live” 1 of 5 stars
Review of Imani Villas

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Imani Villas
3.5 of 5 Villa   |   Bumbak No. 109, Kerobokan, Bali, Indonesia   |  
Hotel website
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Hotel amenities
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“This is a horrible villa where a pig wouldn't live”
1 of 5 stars Reviewed March 15, 2011

We were a group of friends who decided to spend New Year's Eve (2010/11) in Bali. We all live in Singapore and have been to Bali more than 15 times. Therefore, we thought that we were the least people that would fall into such a trap.
For USD 800 per night, we thought that we would be quite happy with our 3 bedroom villa. Specially, given the photos in the website, we were quite excited to start our vacation.
We arrived to the Villa and it was filthy and in completely disarray. The villa is dirty and following apart and the website photos do not correspond at all to our expectations.
We contacted the travel agent and the villa managers. They were unresponsive and simply stopped picking our calls.
We had a horrible time and believe that these people are despicable.
DO NOT GO TO THIS VILLA. There are plenty of awesome alternatives in Bali. Also, never pay in advance. They get your money and once it is in their bank account they simply stop replying to you. This was a terrible eye opening experience.

  • Stayed December 2010, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imani V, Director of Sales at Imani Villas, responded to this review, January 27, 2014
Dear Claudio011,

Thank you for your comment. This is valuable for us.
We are now moving forward with the best management team. Imani Bali Villas has been getting much more better in the services and property maintenance with Wayan Budiasa on site as full time Villa Manager and Swaha Indonesia Hospitality as per January 2014.
We believe your stay would be much more comfortable with us now.
We look forward to welcoming you again.

-Swaha Indonesia Hospitality Team-
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    14
    1
    0
    1
    2
See reviews for
9
Couples
0
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 22, 2011

I am actually at a loss for words. 250+ USD per room and the place is a disaster.
Mold, cobwebs in the rafters, no corkscrew, parts of doors just falling off. Water monitor in the pool hot water hardly to be had and then the water stops.
Staff doesnt speak English, doesnt know soap or detergent .... the list goes on and on and on. The Italian couple in the adjacent villa had to rush their 2 year old to hospital after he fell over backwards while walking on the pool edge when the tiles fell off.
To top it off, the villa management did cosmetic adjustment, ignored any and all phone calls and then responds to the travel agency: As we found that they are difficult clients with very demanding girlfriends (who make them maybe even more difficult).

Having visited Bali some 30 times since 1992 this is BY FAR the worst accommodation I have had. I highly recommend avoiding any villa operated by Bali Villa Wordwide
http://www.balivillaworldwide.com.

Happy to provide pictures and email threads by the way

  • Stayed January 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imani V, Director of Sales at Imani Villas, responded to this review, January 27, 2014
Dear TorstenRode,

Thank you for your comment. This is valuable for us.
We are now moving forward with the best management team. Imani Bali Villas has been getting much more better in the services and property maintenance with Wayan Budiasa on site as full time Villa Manager and Swaha Indonesia Hospitality as per January 2014.
We believe your stay would be much more comfortable with us now.
We look forward to welcoming you again.

-Swaha Indonesia Hospitality Team-
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 22, 2011

Bali has a huge selection of villas in a similarly wide range of budgets. Having stayed in at least 10, i clearly know what to expect for a given price range. Most of the time, a premium price translates into a premium experience. In this case, it translated into a huge disappointment.

Planned a trip kind of last minute with some friends and we went for Imani, which was recommended by a local operator. The general state of the villas was of decay. Crumbling ceilings, unkept gardens, dirty sofas, non functioning water, the list of things to improve is quite long. What makes it worse is the reluctance of management to accept the situation other than "give a discount on our next visit" and have an attitude that is borderline insulting and condescending.

Put simply: there is no reason to stay here. Worst value for money in my 3 years going to Bali.

  • Stayed December 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imani V, Director of Sales at Imani Villas, responded to this review, January 27, 2014
Dear Estarman,

Thank you for your comment. This is valuable for us.
We are now moving forward with the best management team. Imani Bali Villas has been getting much more better in the services and property maintenance with Wayan Budiasa on site as full time Villa Manager and Swaha Indonesia Hospitality as per January 2014.
We believe your stay would be much more comfortable with us now.
We look forward to welcoming you again.

-Swaha Indonesia Hospitality Team-
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 19, 2009

Location:
It's quite a long way and deserted from the airport, you'll need a driver to take you there. It's around 45minutes to 1 hr ride from the airport.

Villas:
They have 2,3 n 4 bedroom if I'm not wrong. We took the 3 bedroom as I went with my friends and parents. The villa was fantastic!!! Padi fields surround our villa (though there wasn't much harvest when we went), but still it's ok, peace and serenity. There is a very long pool, own garden, own porch beside the pool for drinks, kitchen, living room, and TVs with like 50++ channels from SCV. Rooms are fully air con with ensuite bathrooms (with hot water). The bathrooms are outdoors btw ;)

Service:
Every morning, there will be staff coming over to cook American Breakfast for u! u just have to tell them what time! I think we were the only ones staying there at that time.

Price:
I think we paid approx US$1,800 for 4D3N for 6 pax.

Overall experience:
It has been great. Would definitely go back again.

  • Stayed December 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imani V, Director of Sales at Imani Villas, responded to this review, January 27, 2014
Dear Lanetky,

Thank you for your review on us.
We are now moving forward with the best management team. Imani Bali Villas has been getting much more better in the services and property maintenance with Wayan Budiasa on site as full time Villa Manager and Swaha Indonesia Hospitality as per January 2014.
We believe your stay would be much more comfortable with us now.
We look forward to welcoming you again.

-Swaha Indonesia Hospitality Team-
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Imani Villas

Address: Bumbak No. 109, Kerobokan, Bali, Indonesia
Phone Number:
Location: Indonesia > Bali > Kerobokan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 92 Specialty Lodging in Kerobokan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Imani Villas 3.5*
Number of rooms: 3
Official Description (provided by the hotel):
Imani Villas is a complex of three 3 & 2-bedroom thatched villas, each with a private swimming pool, hidden away in the rice fields, just ten minutes’ drive from the beach on Bali’s south western coast. FACILITIES• en-suite bathroom, showers and bathtub• Air conditioner• Personal safety deposit box in each bedroom• IDD telephone lines• Satellite TV/VCD/DVD players• Fully equipped kitchen• Swimming pool with pool deck chairs• Large car parking area• Wi-fi broadband internet connection• Generator backup in case of power failure• Fully staffed: 1 Villa manager, 1 Cook, 3 Villa Attendants (those in-charge for each villa); Gardener & Pool Attendant, 3 Security Guards (those in-charge from 16.00 up to 08.00JL). Imani Villas is only ten minutes drive from the shops, nightlife and internationally acclaimed restaurants of trendy Seminyak. The sweeping beach at Seminyak is renowned for its world-class surf breaks, panoramic coastline views and legendary sunsets. Umalas Riding Stables is less than two kilometres from the villas, and the area is also the location of the The Canggu Club, Bali's first and only international private members' club; offering sports, social and leisure facilities, including a state-of-the art gym, a 25-metre swimming pool and a tennis & squash centre. Nirwana Golf Course, designed by Greg Norman, is a twenty-minute car journey. Convenient for all of the main shopping malls and tourist attractions, Imani Villas is twenty-five minutes drive from Bali's International Airport. ... more   less 
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Also Known As:
Imani Villas Bali/Kerobokan

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