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“great hotel. top notch” 5 of 5 stars
Review of Grand Avenue Bali

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Grand Avenue Bali
3.5 of 5 Villa   |   Jalan Bumbak No 22 | No 22 Kerobokan Kuta Bali, Kerobokan, Bali 80361, Indonesia   |  
Hotel amenities
Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“great hotel. top notch”
5 of 5 stars Reviewed April 4, 2014 via mobile

My husband and i stayed here on our honeymoon -mid march. We hired the one bedroom villa-villa 4. We found the staff extremely polite and always wanting to help us. Putu- the guy who works nights during the week was above all gave the best customer service we could possibly have wanted. He went out of his way to organise and cancel personal drivers, activities and sent back our camera to australia (which husband left in the foyer).
Our room was lovely, breakfast each morning was good and was delivered when we specified. We did have the option for someone to cook it in our room.
We liked that we had filtered water in our room for our convenience. The bed was comfortable and well presented.
Although the hotel is 10minutes from seminyak, the hotel provides a free shuttle, making it easier to get around. Its in a quiet location (which makes it more private and you can fully relax without the noise of the touristy areas). Not many taxi drivers know where it is, so we travelled with a business card with the address on it- which made things much easier.
I would in no doubt stay here again, next time we are in bali.

Stayed March 2014, traveled as a couple
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137 reviews from our community

Traveler rating
    88
    35
    4
    3
    7
See reviews for
13
87
15
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Stayed for 5 nights in a one bedroom suite villa and was extremely impressed with the whole experience at Grand Avenue.

The amenities included a daily breakfast delivered to our room at the time we specified, air conditioned sleeping quarters, free wi-fi, kitchen (with filtered water), outdoor shower with a spa and a private pool. Our room was well serviced on a daily basis with clean towels and a turn down service every evening. Personally I liked that the villa is situated in a quiet and peaceful location, about 10 mins from Seminyak and the villa provides a daily shuttle service on a 2 hourly schedule. Alternatively if you're game like we were to take on the Bali traffic, the staff happily arranged a bike for us for the day. There are local restaurants but we opted to order most of our dinners from a modest menu provided by the villa and were really pleased with the quality of the food and service. There is also a massage shop next door which regularly relieved my tired and aching feet.

We arrived late in the evening after a long trip and was warmly greeted by Putu who speaks very good english and is always smiling and happy. The staff at Grand avenue are young, respectful, professional and always extremely helpful and we thoroughly enjoyed having a few laughs and sharing our daily activities with them each evening. Whilst the villa has it's own qualities, the staff of Grand avenue made our stay a very memorable experience and we thank them dearly for this. I am looking forward to booking my next stay with them in the very near future.

I would highly recommend Grand avenue to anyone who is looking for a peaceful and relaxing experience within reach of the hustle and bustle.

Room Tip: Thoroughly enjoyed the villas with a private pool - was a home away from home experience..
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

I have just returned from this hotel and would definitely go back if I was looking for a quiet and relaxing stay in Bali. It is a fair way out for most, but it was very private and peaceful. The staff were really lovely and very helpful. If you are looking to catch up on your reading and swimming by the pool, then this is the place. If you want to walk to the shops etc, then this would not be for you.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2014

We recently stayed at this hotel and found it to be very quite and relaxing, although unfortunately not really to our taste. We didn't do it justice because we left each morning early and didn't get back till late each evening. 10 minute drive to Seminyak eateries and shopping but too far to walk. A free shuttle was available from the hotel each morning for drop off in Seminyak.
The staff were excellent and very willing to help and please. The customer service was faultless and exceptional. This would have ticked all the boxes for someone wanting seclusion. The pool was large and clean. Breakfast was served to the room at a pre arranged time. Excellent pizza shop virtually next door who will deliver if required.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed December 26, 2013

We spent one night in the deluxe room and we where thoroughly disappointed by the standard of the room. The bathroom looked like it was half finished with marks on walls and tiles around taps were not sealed properly. The towels in the bathroom were too small and resembled more like a child's towel. The bed although was comfortable and prepared nicely when we went to leave we thought we would do the hotel staff a favour and clear sheets we found a rather large brown stain on the mattress. The sheet covers and pillow cases had black marks and looked dirty. Breakfast was average the worst meal we had during our 9 day stay in Bali. When we booked the room there was an error with the dates of when we were arriving. To resolve this issue we attempted to call Grand Avenue and swap over the days whilst Legian. We were unable to contact them on the number provided so we had to catch a taxi out to the hotel. Taxi driver got lost, when we finally arrived the staff corrected the new arrival date and provided us with a correct contact number. The second trip to Grand Avenue was from Ubud. The taxi driver told us it would be an hour and twenty minutes drive but it ended up being two hours because he also got lost and was not able to contact hotel over the phone to get directions as the second number was wrong. When we arrived we were tired and over it the staff took us to our room immediately and did their best to make us feel at home but unfortunately the quality of the room let it down. We will not stay at Grand Avenue on our next visit to Bali

Room Tip: If you want to be close to Seminyak I would recommend but if you want to stay away from the hustle a...
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennant Creek, Australia
1 review
5 of 5 stars Reviewed December 3, 2013

We had a great time staying at these villas for 6 nights. All the staff were friendly and very welcoming every time we saw them. The villa was spacious with a lovely private swimming pool. The breakfast every morning was very good delivered to the villa. I would stay there again if we had the opportunity. Tried out some of the nearby cafes and warungs too, which were great. We also had a vehicle which we were able to park at the front of the villas onsite. Thanks to everyone at the Grand Avenue Bali for a great stay!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I Ketut S, Front Office Manager at Grand Avenue Bali, responded to this review, December 4, 2013
Dear Mr. Micheal Vincent,

Warms greetings from Grand Avenue Bali,

Thank you for your a great-spending value time to type a review on ww.tripadvisor.com.

We are so happy to know that you had an enjoyment to stay with us during your holiday in Bali recently. it is an exhilaration as you had been able to feel mildness by our facilities, service, and friendly staffs to make a great experience in your relaxing time.

Moreover, it is great news that you would like to stay with us again for your next holiday in Bali. Grand Avenue team say thank you very much for your excellent review.

We definitely look forward to welcoming you at Grand Avenue Bali on your next holiday.

Kind regards,

Putu Nurjaya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 1, 2013

My cousin and I stayed 3 nights in the villa. Its spacious room and pool is a perfect place to wrap up the day after a tiring day trip. Its friendly staffs always have a smile on their faces, especially Putu who has the biggest smile and been very helpful for all the requests we had. Also, he introduced his friend (Pongky) to take us for a 2 days' tour, which helped us to understand Bali from different angles. And Pongky is a awesome tour organiser and extremely knowledgeable at all the interesting places in Bali.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Avenue Bali

Address: Jalan Bumbak No 22 | No 22 Kerobokan Kuta Bali, Kerobokan, Bali 80361, Indonesia
Location: Indonesia > Bali > Kerobokan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 93 Specialty Lodging in Kerobokan
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Avenue Bali 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Luxurious holiday villas in Bali with private pool, kitchen, living and dining room. It is located 20 minutes from Bali International airport and 10 minutes from Seminyak Beach and night life in Seminyak area. Our spa is a good choice for relaxation and healing service. Honeymoon package, family package are available. ... more   less 
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Also Known As:
Grand Avenue Bali Hotel Kerobokan
Grand Avenue Bali Kerobokan

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