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BEST WESTERN Plus Towson Baltimore North Hotel & Suites
3.0 of 5 Hotel   |   1100 Cromwell Bridge Road, Towson, MD 21286-2216   |  
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Ranked #3 of 7 Hotels in Towson
GreenLeadersSilver level
Rome, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Comfortable”
5 of 5 stars Reviewed May 11, 2014

If you're looking for a quiet place to stay, with excellent free wifi service and big, comfortable rooms, you won't be disappointed. Staff is always super nice and the location is pretty close to interesting spots in Towson. Quality/Price ratio is excellent.

Green Features: The hotel uses natural care products for shampoo, lotion, conditioner, etc.
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
    56
    96
    37
    24
    28
See reviews for
99
32
29
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Las Vegas, Nevada, United States
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 4, 2014

We'll do his again. The first review submitted did not make the cut. Bottom line, the service here is awful. The breakfast attendant is rude and very disinterested in her job duties. She leans on her elbow and does not move for prolonged periods of time. We were accused of sneaking in the breakfast by her, although we stayed there for 7 nights. Unbelievable. Who would sneak in for bad food, a homeless person? The concierge was too busy on a personal phone call to answer a question. She blatantly ignored us and continued to talk on her cell phone. The girl at the front desk did help and that was appreciated. Finally, one day the room was not made up although the gratuity was taken. When the front desk was advised they basically said, too bad and that housekeeping had left for the day. The hotel is fine for what you pay for. The service is absolutely terrible and the staff should be replaced, period.

Room Tip: Rooms are fine. Service stinks.
See more room tips
  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2014

Hotel walls are very thin. The hotel was noisy at night with our neighbors being up until past 5am. The heating/AC unit sounds like a jet engine in the room. front desk did nothing about our noise complaint at 4am

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, CT
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed here in April 2014 to visit our son at Loyola. Our usual hotel was booked so I found this hotel on Hotwire.

Hotel was easy to find. Parking is free and ample. It is a bit unassuming frm the street and is in a bit of an off the beaten path spot but is, in actuality, quite close to anything you need. Front desk was super friendly and helpful.

Hotel is spotless as is the room. Very quiet considering it is right of the Baltimore beltway.

Room has microwave, fridge and coffee maker. AC is individually controlled and works great. Nice little bathroom too. All in all very nice room.

Fitness center and and onsite Vietnamese restaurant. Bar right off lobby. Outdoor pool.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, United States
1 review
5 of 5 stars Reviewed April 24, 2014

I love this hotel and highly recommend it for exceptional quality and value. It is very quiet and clean with great beds, a microwave and fridge, and other good amenities. Service is warm and attentive.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, April 26, 2014
Thank you for sharing your thoughts with us! We love it when a guest has the best possible experience. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville Centre, United States
1 review
4 of 5 stars Reviewed April 23, 2014

The Best Western Plus Towson fit our needs. We travel to Baltimore to visit our son in college. We check in, go see him, come back after dinner and sleep. The outside of the hotel area looks industrial, however, the inside is fine. It does smell like smoke in the lobby but the rooms are fine. We sleep, have breakfast, then leave. Perfect for our needs.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2014

Check in was ready and speedy and within minutes I was on my way to the room. My only consideration that I should have thought about was when I had been given the key card to a room on the second floor, I had the room right across from the fitness room and u could hear people coming and going. Also, that night the Towson university had, I believe, a prom and the noise of music came to the second floor being right above the bar and some students were on the second floor looking for a bathroom and asking people if they could use their room.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetDely, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review, April 23, 2014
Thank you again for sharing your experience with us! I apologize about the noise, it can be difficult to control college students but we certainly try to do out best. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Towson Baltimore North Hotel & Suites

Address: 1100 Cromwell Bridge Road, Towson, MD 21286-2216
Phone Number:
Location: United States > Maryland > Towson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Towson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Towson Baltimore North Hotel & Suites 3*
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Also Known As:
Best Western Plus Towson Baltimore North Hotel Towson
Best Western Plus Towson Baltimore North Hotel And Suites
Holiday Inn Towson
Towson Holiday Inn

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