This place had good reviews and had a recent " complete renovation".. Yes, the drapes and pillows were new, the sink in the bathroom ( not the cabinet) was new but the furnishings were old, the room were dark and not well cleaned. The door didn't shut by itself and I had to throw my body at it to either open or close it. The shower diverter only worked partially. The desk lampshade had been smashed. There was only one washer and dryer for which there was a long line and no change left at reception. I had to spend a whole evening sitting in that area to get my turn.
I did complain about the door the first night. The very pleasant woman at the front desk said it must be a new problem but the door had clearly. Not been shutting for ages by the worn away areas.
She said it would be fixed the next day. It wasn' t as they needed to remove the door and door surround... The manager knew it was a problem in 6 rooms.
I did leave early and complained to the manager who comped me one night. Tis was satisfactory but I would never stay he again
- Also Known As:
- Best Western Plus Towson Baltimore North Hotel And Suites
- Best Western Plus Towson Baltimore North Hotel Towson
- Best Western Plus Towson Baltimore North Hotel
- Holiday Inn Towson
- Towson Holiday Inn
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