Our stay was very pleasant. The room was nice and clean, housekeeping did an excellent job and they were very courteous!!! The hotel is also in a great location, being close to the highway was definitely a plus for us for our traveling needs. Our only negative comment is for the front desk. We were very dissatisfied with the treatment we received when we checked in. We stood at the desk for more time then we should have while the two clerks, basically ignored us. The young man was faxing something for another guest at the time and the other attendant was preparing to leave for the day. She said goodbye to her co-worker, but did not bother to mention that there were guest waiting to be assisted, so we continued to wait patiently for the clerk. When the young man finally came to assist us there was no thank you for your patience, welcome in, NOTHING !! In fact he looked very disinterested, annoyed and bothered by our presence. Then he hands me the registration card and just told me to sign it. He didn't explain anything, just handed me the keys and went to the next guest. I understand that we all have bad days, but common courtesy goes a long way, especially at the front desk. They were the first people we saw after a very long drive and we wish we had a better welcome in. But other then this incident we had a blast and everything was Great !!
- Official Description (provided by the hotel):
- This hotel is located in a business and suburban district, 12 miles from downtown Baltimore and three miles from Towson Town Center shopping mall. The hotel has a fitness room, a seasonal outdoor pool, and guest laundry facilities. Parking is free. ... more less
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- Also Known As:
- Comfort Inn Towson Hotel Towson
- Towson Comfort Inn