Basically, a good Sheraton, but showing its age. Also, I have to agree with the other reviews about noise which really lowers my rating for this hotel. The walls are not thick, so you can hear your neighbors if they are loud. Noise of voices (normal levels even) from the hallways can be heard through the room door, and door slamming noise (lock mechanism clicking and door thump) is noticeable too from inside the room (I noticed the doors squeak too, which kinda reflects on the hotels upkeep). The halls are narrow and long which adds to this hotel characteristic that can be annoying (keeping my rating low). I guess you get what you pay for.
Rooms have lower ceilings, so the room felt a bit small. I stayed on the Club floor, but seems like all rooms are about the same regardless. My room had two double-sized beds which are not really wide enough for two people per bed, but nice for just one adult or two kids. Furniture is dated and microwave in the room looked cheap. Midsized frig, flat screen, coffee maker and free bottled water - basic stuff, nothing to write home about. Room was good size with two nice soft chairs, dresser for clothes, and a long office desk. Bathroom was adequate, and basic with shampoo and shower gels - but basic grade. Shower in tub, and only one sink. It felt a little cramped though. Bedding was nice, especially four pillows per bed, but the towels were scratchy, no slippers, only one bathrobe..hmmm.
Club floor (12th Fl) has a small Club Room, but then again, nothing to brag about. In fact, it's very small, one of the smallest I ever enjoyed at a Sheraton. Providing the basics, like cold sodas, bottled water, milk, and fruit drinks; some snacks in the evening such as cheese, crackers, fruits and a hot dish, but nothing to write home about. A small selection of teas, coffee, and hot chocolate. Breakfast was very basic too, but gave me a good start and was very convenient just down the hallway. I got complimentary upgrade to a club room as a SPG member; however, the hotel may offer you a deal to upgrade for 30 dollars (but not really worth it, unless you like the Club room access). Each room has its own cooling/heating unit in the wall which was a little loud though. Average sized windows with a nice view towards the back of the hotel minus the car garage.
There is a hotel shuttle that will take you to places near the hotel, and a private limo service to the airport at $65 - not bad price, really. There is a multi-level mall just across the street, so that was convenient for shopping, and the Towson area has have a variety of shops to visit as well. A grocery store in a strip mall across the street; a movie theater, a restaurants all within a short walk or shuttle ride - nice. Again, this hotel is located in the outskirts of Baltimore near two colleges, but would be good for a business meetings in a nice area.
There is a guest laundry which was adequate. Meeting rooms flanked along one side of the hotel, small gift shop, and mult-level parking garage too which I used last time I stayed. The hotel entrance is located off the main streets, so it is difficult to find at first. In fact, the entire hotel looks like an office building rather than a towering hotel.
Higher floor towards the back for more quiet.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.