My wife and I have been to Havana Road about a half-dozen times over the past 6 months. It's not very close to home, but we'll go out of our way for an interesting, high-quality meal. The emphasis here is interesting - each dish has interesting flavors, not overpowered with salt or other pedestrian seasonings. Instead, there are subtleties of flavor, slow-cooked, and a mixture of textures like slow-cooked pork, black beans, rice, and plantains.
We're not experts on Cuban food but we like a variety of tastes from around the world, and Havana Road gives us flavors and aromas we don't find elsewhere in the area.
The service can be slow (still courteous) when the place is busy, but that's better than an empty restaurant and why rush a good meal? We come to Havana Road to relax and savor good food. It's BYOB but convenient - there is a nice package store right next door. Not sure why another reviewer commented on clutter - it's obviously a small restaurant, but it's clean.
We'll keep coming back, and wishing it was a little closer to home.
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