My husband and I went to the hotel to spend our Anniversary. Upon arrival the desk clerk acted as if we were bothering her by walking in the door. We disregarding her attitude since were getting such a good deal on the room itself. We paid cash for the room. We were given Room B224. After going up the room and looking around in disgust, we called down to the lobby and asked if there were any other rooms available and explained the reason why we were dissatified with the room. The desk clerk said "there no other rooms available" and she does not know what the rooms look like she just worked there and "she has her own house". At that point we went back to the lobby, turned in the key cards and requested our money back. She advised that we could not receive our money back today and we would be sent a check in the mail in 14 business days. What a mess, we paid cash for the room and we were there all of 5 minutes. The rooms in the brochure are nothing like the actual room. Very deceived!!!!
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- Also Known As:
- The Welcome Hotel Towson
- Welcome Hotel Towson