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““Great weekend getaway, Excellent service”” 4 of 5 stars
Review of Citrus Hotel Lonavala

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Citrus Hotel Lonavala
3.5 of 5 Hotel   |   D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India   |  
Hotel amenities
Ranked #3 of 54 Hotels in Lonavala
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
““Great weekend getaway, Excellent service””
4 of 5 stars Reviewed March 23, 2013

Had a weekend stay with my wife and friends. Must say the place was good and in someways beyond my expectation.Hotel staff especially the reception was very understanding and pleasant. We checked in a bit late at 7.00 pm in evening, the hotel staff extended our check out time from 12.00 in afternoon to 4.00 pm without charging extra.

This hotel is located pretty close to the market and most of the sight seeing points are centrally accessible.

In all an amazing experience, great value for money and an extremely comfortable stay, hardly anything to complain about, except the lack of parking place. Thats the only weak-link in an otherwise excellent facility.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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329 reviews from our community

Traveler rating
    99
    156
    49
    20
    5
See reviews for
137
98
2
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013 via mobile

I've visited CITRUS HOTEL twice in last 2 monts. Its really good place to spend weekend which near to Mumbai.

The food, surroundings, hospitality everything was very good.”

Specially Thanks to Shrikant who are good cooperative and supportive. Shrikant has hepled from 1st time of booking.

Thanks, ABHIJEET SALVE

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2013 via mobile

Great Service. Friendly staff. CLEAN rooms with clean linen, laundry bags, and great food!! :-) :-)
It was good to walk in late night into the hotel where the staff was smiling and welcoming. The chicken sandwich at1am tasted really fresh and yummy. The breakfast spread was expansive. All in all...I am looking to return.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
1 review
4 of 5 stars Reviewed March 7, 2013

We had a very contented one night stay. A bit pricey but the room and bathroom were very clean and comfortable and well appointed. The staffs were all very helpful and very pleasant. They went out of their way to help us by preparing food for our baby every time we asked for it. Even at 11pm in the night. All the buffets were well appointed and well prepared specially the breakfast...Thoroughly impressed with the staff & service.
Only shortcoming I found was that it is inside and not well marked from the main road.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 27, 2013

Went for weekend stay at this hotel, The rooms are neat and well maintained and staff is really Cooperative. The hotel has a good games room and private theater. The Food was ok.
The check in and check out experience was good.
Though I found this hotel slightly overprices (Rs7K for premium room inclusive of BF and Dinner).
I agree to previous reviews that the rooms does not have any view.

Overall it was a good stay

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, India
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2013

Citrus Lonavala though crippled with location's disadvantage but once you enter the property , you are totally in a different world altogether. a warm welcome with a refreshing welcome drink , sets the tune for an excellent experience into this petite hotel. Rooms are slightly smaller ,keeping in mind the Hotel is actually in a leisure destination but what really makes the difference is the warmth one experiences in this property right from the housemen to the senior managers are extremely courteous and eager to help the guests. Chefs do comes out and meets the guests to cater to their special needs. Food is extremely good and not to miss the Fresh Pizzas form the charcoal fired Oven .
The New swimming pool is a good addition which the hotel was missing . A good spa will definitely compliment the property for a wholesome experience.

Any one visiting Lonavala / Khandala must visit the property .

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 22, 2013 via mobile

not worth paying 7k for a room having no view, disastrous food , untrained office staff.. they have a mini theatre where u can c selected movies..we booked n went out for a tour.. after we reached that said sorry we Thot u will not come back so alloted the screening to some other guests???? yuck!!!!! . also, they organized DJ till late night hours which shook every brick of d hotel disturbing all the guests.. man if ur planning for an outing in lonavala? give citrus a miss..
Sunil meria

  • Stayed February 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 54 Hotels in Lonavala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
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