We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

““Fantastic”” 5 of 5 stars
Review of Upper Deck Resort Pvt. Ltd.

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Upper Deck Resort Pvt. Ltd. to your Saves list
Upper Deck Resort Pvt. Ltd.
3.0 of 5 Hotel   |   13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Offers & Announcements
UP TO 15 % DISCOUNT !!
Ranked #5 of 54 Hotels in Lonavala
New Delhi, India
1 review
1 helpful vote 1 helpful vote
““Fantastic””
5 of 5 stars Reviewed June 3, 2013

We celebrated our 3th marriage anniversary on 25th April 2013 at the upper Deck resort. It was really a wonderful experience altogether, moreover as this was the first trip with our 5 months old baby.

The behaviour of staff here is very friendly, with a smile greeting you always. Service is also very prompt.

Views from the rooms are very good, can be easily regarded as the best in the place.

Lastly, the spread served here in buffet meals is awesome, really exceeds expectation.

Room Tip: Cottage room only..!!!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, June 3, 2013
Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

Please try and visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation especially our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

238 reviews from our community

Traveler rating
    106
    76
    34
    10
    12
See reviews for
78
52
2
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • Any
English first
Bhopal, India
1 review
5 of 5 stars Reviewed May 31, 2013

Food and services. . With excellent value. .. my family love's. ... the place. . Once u enter their then you will need not go out... Because I feel that the location is very important and good. .
They serve variety of different types of food. .everyone has to visit the hotel. .

Room Tip: Cottage Room With Awesome Valley View!”
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, June 1, 2013
Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

Please try and visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation especially our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 27, 2013 via mobile

Best in class.
My stay with this property has to be one of my best in lonavala with its scenic view of this hill station.
Service with heart be it front desk or F&B it was always prompt.
Food is again my weak point but it was just the taste i would always wait for.

Visit and have a stay to check if i am right or wrong....just enjoy the DECK.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, June 1, 2013
Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

Please try and visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation especially our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 23, 2013

The hotel is located on the top of a hill.The approach road is horrible. The dining room looks like a shabby restaurant by the road. Food is average. Breakfast options are few. Rooms are ok nothing great. Not worth the money spent. Electrical points weren't working. Sad state.This resort can be avoided.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, June 19, 2013
Dear Sir,

Greetings from The Upper Deck Resort, Lonavala !

Your feedback is very important as we carefully analyze all of our guest comments to evaluate the performance of each department.

We have noted your concern, alerted the respective departments & have rectified the same.

I regret that overall the resort did not meet your expectations and that you were disappointed in our resort. Please accept our apologies for any inconvenience caused.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013 via mobile

I spend my Holiday at Upper Deck with my family, I had very good experience in such beautiful location, friend staff, variety in food and good service makes my holidays memorable one..will definitely come back. Thanks to Ishan, Ajay and Arundhati at Reception for making good arrangement for my stay..!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, May 16, 2013
Dear Sir,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

Please try and visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation especially our entire team.
It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2013

Hi, Me and my family visited the place 10 may. Wonderful experience. The location is the best. Fill like staying haven, in nature with beautiful surroundings. We like to visit such places again and again.
One should go and visit the resort. Best villa is the one in which we stayed i.e. villa no 134. Clouds in balcony with rising Sun wakes you up in the morning.
My kids enjoyed the location. Flowers, plants, bettals and different beautiful birds ......... just amazing.
Food was good and hygienic.
Staff is realy helpful and friendly.
Special regards to Mr. Ishan the person in Reseption.
Overall excellent experience.
Sachin Gulve, Nashik. (Architect & Nature photographer)

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, May 16, 2013
Dear Mr. Gulve,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.

Please try and visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback & words of appreciation especially our entire team.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2013

The view is absolutely awesome, but service needs a big huge push.We had to remind the staff at the restaurant for each and every thing,forks,spoons etc etc.The list could go on,they could not differentiate between chicken and fish.Practically all the restaurant staff looked new and were not aware of several things.
Lots of small cockroaches observed in the dining area as well as the room.
Had requested the staff to get the swimming pool cleaned,but during our stay it was never cleaned,plenty of insects,leaves and dust floating in the pool,mainly due to the construction work in progress,even the pool chairs were so dusty,as if it had not been cleaned for days.
Rooms were just ok,not up to the mark.....nothing fascinating about the resort.Its only the view to go there for.
The reception staff was helpful and prompt.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review, May 16, 2013
Dear Sir,

Thank you very much for choosing our property for your conference and for taking out your valuable time to write a great feedback.

We have noted your comments & have initiated corrective actions by alerting respective departments.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Upper Deck Resort Pvt. Ltd.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
Phone Number:
Location: India > Maharashtra > Lonavala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 54 Hotels in Lonavala
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
Number of rooms: 58
Official Description (provided by the hotel):
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc.. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Odigeo and Tingo so you can book your Upper Deck Resort Pvt. Ltd. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Upper Deck Resort Pvt. Ltd., register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.