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“Poor standard for a 3 star hotel” 3 of 5 stars
Review of Arcadia Regency Hotel Alleppey

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Arcadia Regency Hotel Alleppey
N.H 47, Near Iron Bridge, Alappuzha 688001, India   |  
Hotel amenities
Ranked #30 of 59 hotels in Alappuzha
London
Top Contributor
66 reviews 66 reviews
40 hotel reviews
Reviews in 48 cities Reviews in 48 cities
41 helpful votes 41 helpful votes
“Poor standard for a 3 star hotel”
3 of 5 stars Reviewed January 13, 2013

Poor standard for a 3 star hotel, even for Indian standards. Breakfast was one of the poorest I've experienced, with soggy toast every morning and poorly flavoured Kerala food. we booked a suite as we wanted a treat. Every time they cleaned the room they only left one bath towel and no hand towel. Hot water was not always available and the room needed general maintenance. The window did not fit properly, therefore there was a gap between the window frame and the building. Staff were not that friendly or efficient and one reception man knowingly short-changed me by 200IR. The laundry service was efficient and economical and the bar downstairs was friendly, if not a little dark. Best restaurant we found in the area were on the best front - The Harbour was particularly good and worth a mention.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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100 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
New Delhi, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 4, 2013

Very Congested hotel. Beds not comfirtable at all. Most of things TV, AC, Bathroom lights were not working in our room, we have to call the housekeeping multiple times and staff was not friendly at all. Location is alright in centre of Alleppey and close to main market. Food not good.
I don't recommend this hotel at all.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hyderabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 29, 2012

Only the reception area is good, everything else , the room is bad, fans don't work, switch board falling off the table....

Swimming pool closed, on the day we were there.....

Absolutely no value for money.

We did not get extra pillows even when asked repeatedly.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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KOLKATA
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 5, 2012

the hotel is average,rooms are clean but small,food is average, in the heart of the city so no view, only good thing is the roof top swimming pool, the lobby is very big and well maintained.But no point in staying in the heart of the city when the main attraction is the backwaters

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2012

Excellent hotel....cool rooms....good service.it was clean, cozy and comfortable
lacks backwater view...otherwise excellent place to stay,Beach is 4 km away.
Thank you very much for making our stay so pleasant!!!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2012

We had a long and hectic travel back from Munnar to Allepy and we were longing for a comfortable and restful night. We decided to stay in Arcadia Regency. Though it was little far away from the Jetty (aroud 3 kms) yet we decided with Arcadia because it was clean, cozy and comfortable. Food was not cooked in cocnut oil thankfully!
While these were the good things, there can be lot of improvement to make it worthwhile the money they charged us even during offseason (Rs 1500 per night for a double bed room). Was told that this room is Rs 2400 during peak seasons. If this is so,then definitely definitely improvedment is desired. First, the welcome is lukewarm, no welcome gesture even though we travelled on the day of Onam. Very impersonal behaviour. Food was cold even after a long wait . Overall customer service needs to improve. Choice of food is less and no kerala delicacy found though mentioned in the menu even on a Onam night

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Jaipur, India
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 2, 2012 via mobile

A hotel located on a street, and the street is a local residential street.
Beach is 4 km away.
Reception at hotel ... no welcome, no greetings,, no welcome drink.. for sake not even the water.
Elevator: Lift a very slow and tacy lift.
Room 6 floor. Deluxe one.
All the thing were quite clean.
An ordinary old fashioned tv. AC looks like a second hand purchase dirty looking.
All Drawers having broken handles.
Bathroom quite OK
Swimming pool at the 5th floor. But no tubes for childrens. Changing room/toilets were stinking.
Bar seprately located in the upper basement.
No room service for liquor.
Good parking space.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arcadia Regency Hotel Alleppey

Address: N.H 47, Near Iron Bridge, Alappuzha 688001, India
Location: India > Kerala > Alappuzha
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #30 of 59 hotels in Alappuzha
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Arcadia Regency Alleppey
Arcadia Regency Hotel Alleppey Kerala/Alappuzha, India

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