We had a long and hectic travel back from Munnar to Allepy and we were longing for a comfortable and restful night. We decided to stay in Arcadia Regency. Though it was little far away from the Jetty (aroud 3 kms) yet we decided with Arcadia because it was clean, cozy and comfortable. Food was not cooked in cocnut oil thankfully!
While these were the good things, there can be lot of improvement to make it worthwhile the money they charged us even during offseason (Rs 1500 per night for a double bed room). Was told that this room is Rs 2400 during peak seasons. If this is so,then definitely definitely improvedment is desired. First, the welcome is lukewarm, no welcome gesture even though we travelled on the day of Onam. Very impersonal behaviour. Food was cold even after a long wait . Overall customer service needs to improve. Choice of food is less and no kerala delicacy found though mentioned in the menu even on a Onam night
- Also Known As:
- Arcadia Regency Alleppey
- Arcadia Regency Hotel Alleppey Kerala/Alappuzha, India
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