We were really hoping for a great experience at Mottys, having read other reviews, but were sorely disappointed, particulary having come from another much more fabulous farmstay in kerala. Motty seemed disinterested at best, grumpy at worst, and provided us with a very sparse meal evening meal on the night we arrived, for which we were charged more than any other meal we ate in Kerala. The rooms are interesting, in the old colonial style, and the outdoor shower is lovely (as long as you don't mind the bats coming to investigate at night).They were not so clean when we were there, though. It seemed to us that Motty was only interested in making a quick buck, and not really in genuine hospitality, which we found in abundance elsewhere in Kerala. Try somewhere else and persuade Motty to pull his socks up.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 23, 2012
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Sorry, I am addressing you as “ALL”! I thought it best to write a common reply, as you are a group travelling together. I did not comment soon enough because I thought two more reviews from your group would be posted.
We always welcome healthy and constructive criticism and appreciate every review, as it helps us to make an assessment of ourselves.
We have been running the home stay for 15 years! We welcome every guest in to our family and treat them as family. It is only natural that we are concerned and worried when guests are late arriving – like several hours! So when you arrived it was an enormous relief, which I am sorry may have reflected as “ grumpy” !
You will remember that you had changed your booking around many times and we had great difficulty accommodating you during peak season, especially since you were in a group. I hope you will also remember that we had given you a discounted rate since you were occupying all the rooms. I am sorry I could not offer you further discount on single occupancy, because the discounted double room charge was actually the charge of a single room .
You will also remember that you had not booked any meals. But when you arrived late it was to save you the trouble of going out in the dark in a strange place that we offered you a ‘light dinner”., although it was inconvenient. To think that it was the most expensive meal leaves me aghast! We charged you 1000 rupees, BUT it was for 5 persons – equivalent of 2.5 pounds a meal??
I am apologizing for the inconveniences you had in our home stay and thank you for your nice comments about our backwater trip and our rooms.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.