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“Average resort” 3 of 5 stars
Review of Emarald Island Resort

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Emarald Island Resort
Cherthala, Alleppey | Alleppey, Alappuzha 688533, India   |  
Hotel amenities
Ranked #26 of 59 Hotels in Alappuzha
Pune, India
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Average resort”
3 of 5 stars Reviewed November 21, 2012

The resort is in a small island. The island does not have any activities. The staff were laid back and even at 7 am, we could not get a cup of tea. The good thing is that there floating cottage gives a excellent view of the back waters and if you stand on the balcony, virtually you are on the top of the water. The food is average and rooms are ill maintained.It seems that the owners are not interested in maintaining the hotel or to attract the customers.

Room Tip: Nothing in particular
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
    7
    9
    8
    2
    7
See reviews for
16
8
Solo
0
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
delhi
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 24, 2012

Unfortunately, checked in here after 2 beautiful days in backwaters. Considering it was the day of our anniversary , it was the worst possible stay, with stained towels and sheets, things not working and basics for a resort charging so much missing, it was a complete Rip Off! It seems Pride group has no PRIDE in themselves. In fact, I will if possible never stay in a Pride property!

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, delhi, India
1 review
4 of 5 stars Reviewed September 28, 2012

Hi All,

Greetings!

This is my first visit and luckily got good resort for my family. I had pleasant stay in this resort with good food, rooms and etc. Manager is good for his excellent work for us. All staff are energetic and respectable person. They greet us everytime. Everything is balanced very well. I would like to come for next vacation also. Keep going.... I wish you all the success in future.

Room Tip: Rooms on the south side are good for family and couples.
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Catharines, Ontario, Canada
1 review
5 of 5 stars Reviewed September 28, 2012

Pride Emerald Island as the name says it proved its own beauty and the island formed in midst of the beautiful back waters of Alleppey. My first look at the island was a big WOW and went on to the island in a special boat. Spotting beautiful rabbits with its kids and played around with them. And about the food, please do not forget to order for Biju's recipe of pineapple's mixed curry. Just amazing and the wooden small houses provided with all amenities inside was a plus point, despite the A/C not working. Overall, its a nice place to go out from the traffic noises and human problems.

Room Tip: Take any rooms, all are nice But dont forget to take rooms facing the east, if you wanted to enjoy...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
1 of 5 stars Reviewed September 25, 2012 via mobile

service was poor. manager has not. entertained our issues. food quality is also worst. staff members are not co operative. as after calling up to manager we have been waited for plenty of time for complaints, coming up he could not sort out our problems. as written in itenary of booking slip extra beds were included, he was levying charges of extra beds in bill.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Masqat, Oman
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2012

This is my second resort in allepey which i have stayed for my honeymoon, great ambience in the traditional style cottage, staff where friendly, neat toilets and well maintained in its class, though there are some construction defects in the structures it all covers in the ambience and the romantic environment, my first experience in the floating cottage and was excellent in architecture and ideas, I will definitely recommend my friends who r getting married next month for having their hide out in this small resort

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
609Rahul2012609, General Manager at Emarald Island Resort, responded to this review, August 3, 2012
Dear Guest,
We are highly obliged with your wonderful feedback and thank you so much for the same. We are happy to learn that we were able to meet your expectations during your stay in Pride Emarald Island Resort.
I am concerned about the construction defect of the structure which you experienced at our Resort, Please be assured that the issues you have raised have been taken up very seriously by the Management and are being addressed. I am writing to thank you for taking the time to bring this matter to our attention.
Warm Regards
Rahul Bhattacharjee.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dindigul, Tamil Nadu, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 29, 2012

We came there with my entire family. its happy to see many islands surrounded by water,,
The floating cottage was very awesome...itts a great experience to be in the floating cottage..
we had a great time with the rabbits and swans there we played with them.....
the massaging center too good we had a great massage there......And the service was great, gentle and friendly as compared to others resorts in that area......
I am from tamilnadu we cant see places like this in tamil nadu....The staffs are very friendly....
I wish to come there for every vacation since this vacation was small cant stay there for long.................................

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
609Rahul2012609, General Manager at Emarald Island Resort, responded to this review, August 3, 2012
Dear Guest,

Thank you so much for the wonderful feedback regarding your stay at Pride Emarald Island Resort. It is indeed a pleasure to hear that you had a comfortable and enjoyable stay with us.

We at Pride Emarald Island Resort. always emphasize on giving the best of services to make your stay worth memorable.

We truly value your patronage and look forward to welcome you back in Pride Emarald Island Resort soon on your next visit to Kerala.

Warm Regards
Rahul Bhattacharjee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emarald Island Resort

Address: Cherthala, Alleppey | Alleppey, Alappuzha 688533, India
Location: India > Kerala > Alappuzha
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#9 Spa Hotel in Alappuzha
#11 Top resorts Hotel in Alappuzha
Price Range (Based on Average Rates): $
Number of rooms: 19
Official Description (provided by the hotel):
"Floating Luxury" A unique Holiday Experience, in the middle of a lake, live on Floating Villas, dine on Floating Restaurant, the murmur of the wind, lullaby of the tidal waves, gazing at the infinite view of the backwaters from the privacy of your bedroom. Perfect way to unwind, rejuvenate mind, body and soul, all these by leaving the minimal footprint on environment for the next generation. ... more   less 
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Also Known As:
Emarald Island Resort Kerala/Alappuzha, India

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