We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Serenity all around_ A place to just relax” 4 of 5 stars
Review of Citrus Retreats Alleppey

Save Saved
You added Citrus Retreats Alleppey to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Citrus Retreats Alleppey
3.5 of 5 Hotel   |   8/504A-504N, Karimba Valavu | Punnapra North, Paravoor Village,, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)   |  
Hotel amenities
Ranked #5 of 59 hotels in Alappuzha
New Delhi, Delhi, India
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Serenity all around_ A place to just relax”
4 of 5 stars Reviewed February 11, 2013

Excellent two night stay observed as far as the location and premises are concerned. Warm and courteous staff observed. True tranquility spreads around. There are no sight scenes around except the back water and a small village. And of course the paddy view. We stayed a night in Lake View room and a night in Pool side room. Both were loaded with great amenities. Food was bit of concern during the stay. Specially the menus are limited with items. Though you may customized your food with your chef. Still we felt that there should be more fast food and north indian items along with some snack thing. Also, you may please note that travellers are travelling across the glob and therefore, please have some english (and hindi) news channels, atleast to stay connected with outside world. This resort is only approachable via boat (10 minutes ride from the road end point) which feels bit extra ordinary. Had a great experience overall.

Room Tip: Pool villa is a great property to stay in.. Though glass doors adjacent to bed makes hell lot of noi...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

269 people have reviewed this hotel

Traveler rating
    170
    66
    25
    5
    3
See reviews for
114
105
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Any
English first
sheffield UK
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
274 helpful votes 274 helpful votes
3 of 5 stars Reviewed February 4, 2013

Stayed here for 2 nights as part of a 7 night tour of Kerala booked through Goaway / Czech it out in UK. Only accessible by water taxi which sails from a jetty next to a main road ( VERY difficult to get a taxi or tuk tuk from here to town ). Pretty hotel front on the backwaters, rear of property quite scruffy & neglected. Room was OK but no quite basic other than lovely outlook over backwaters. Breakfast adequate, restaurant average.

Room Tip: view from higher level rooms.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2013

Right at backwaters.....
If you want to just laze around and enjoy the backwaters, this can be an excellent option. Ideal for short stay only as it's inside backwaters and will not have much activities.

Only way to reach the resort is by the boat which is arranged by hotel. So advisable to be in touch with the hotel about your arrival time. We reached the spot, from where the boat starts at 2:00 p.m.Have to wait for 45 minutes before they could arrange for the boat, which will take us to the resort.

Food quality was good, but had more of south india touch. We took an all meals inclusive plan as no accessible restaraunts are near by.

Value for money; is not as expensive as kumarokam properties, where we had to pay some obscene money.

overall a beautiful expereince

Room Tip: Ground floor rooms overlooing backwaters in no case paddy view rooms
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 1, 2013

Èxcellent place to stay for few days with your family. .great location. .amazing staff service and attention. .The food was very good. .the chef ensured that each guest's taste pallet is amply satisfied. .he sometimes made dish to order which were not there in the menu..my wife and mother had a day when they were fasting during our stay at Citrus Alleppey, so the chef took special care of them with out of the menu jain food..we had excellent time there. .

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 31, 2013

I travelled here in Nov,2012. Going in he boat to the hotel in itself was different and pleasurable exoerience. We reached there at 3:30 PM. we have included lunch in our bookings and we were later as the lunch close time was 2 PM.Still the people were ready to arrange the lunch for us without any disappointment on their face,,, we ordered very less as the lunch tme was already passed and they insisted we could order more.. A gesture to be appreciated.

Then we had the sunset cruise for them which was complimentary.. we enjoyed every bit of it..
A complimentary head or foot massage was again a fun.

The rooms are just awesome looking at the backwaters...very comfy.. neat and clean beyond our expectations... Food is just excellent and their manager (forgot his name) who helped us while dining was very polite and took care that we were comfortable and enjoyed each momment of the stay.

WE had take a massage from them which was excellent.. and coz of it we were late for breakfast which gets over by 10 AM but still they provided us the same at 11: 00 AM.what a good service.. wwe were glad.

Also , not to forget the mohininatyam dance organised by them during dinner. a must watch..

We just didnt realise how our two days got over and wnated to stay more here. We would be definitley back here again.. Thanks Citrus for pleasurable stay...

Room Tip: You should take lake view rooms.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agra, Uttar Pradesh, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 28, 2013

i visited this resort from dec 8 -9 2012 . ultimate resort , rooms are big and beautiful , nice view of backwaters from balcony . bathroom was big and ultramodern . pool was great . food was delicious and tasty . evening boat cruise was in ac house boat . thanks for making our trip wonderful....................................................

Room Tip: back waters facing....
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mysore, India
1 review
4 of 5 stars Reviewed January 24, 2013

a long road trip and a 10 minute boat ride out to the resort means that this retreat really is far from the maddening crowd. We stayed for 4 nights; and loved every bit of it. The staff was stretched thin at times (esp housekeeping folk) but they can't be faulted for effort. The food is a great mix of Indian and typical Keralaite delicacies. Beyond the hotel, is one of the most beautiful places on earth... which boasts some of the big name chain resorts - and that is a good thing. A day trip on the houseboat (arranged through the hotel) and strolls around the verdant greens are great options to consider; once you get done with the hotel spa or lazing by the pool. All in - great value. We loved our time there!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Citrus Retreats Alleppey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citrus Retreats Alleppey

Address: 8/504A-504N, Karimba Valavu | Punnapra North, Paravoor Village,, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)
Location: India > Kerala > Alappuzha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Alappuzha
#4 Family Hotel in Alappuzha
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Official Description (provided by the hotel):
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Tingo, Hotels.com, BookingOdigeoWL, Agoda and Venere so you can book your Citrus Retreats Alleppey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India

Owners: What's your side of the story?

If you own or manage Citrus Retreats Alleppey, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.