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“a very good and quite Hotel” 4 of 5 stars
Review of Casamaria Beach Resort

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Casamaria Beach Resort
3.0 of 5 Resort   |   Beach Road | Alleppey, Alappuzha 688012, India   |  
Hotel amenities
Ranked #15 of 59 Hotels in Alappuzha
Cologne, Germany
1 review
“a very good and quite Hotel”
4 of 5 stars Reviewed February 8, 2013

i stayed here for 4 days. The rooms are nice and clean. It is an quite Hotel to relax with very good food. The stuff and boss are always very friendly. I will come back.
Thank you very much casa maria.
Regina

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamMaria, Owner at Casamaria Beach Resort, responded to this review, February 11, 2013
Dear Guest,

Greetings from Casamaria Beach Resort

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your kind comments. We are happy to hear that you enjoyed your stay with us and the quality of food and service was up to your expectation. We thank you for your valuable feedback.

I thank you immensely for recommending Casamaria Beach Resort and for your generous comments. We look forward to welcoming you back at Casamaria Beach Resort .

William Rodrigues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    45
    38
    9
    4
    4
See reviews for
35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2013

My wife our two kids and I stayed at Casamaria Beach Resort during our time in Kerala . It was a real breath of fresh air compared to a lot of other hotels/resorts we had stayed at whilst in India and we stayed in a lot of hotels travelling from Chennai up to New Delhi. At Casamaria Beach Resort we were welcomed by extremely friendly and overly helpful staff whom immediately made us feel relaxed and at ease after the hustle and bussel of travelling.
Casamaria is a quaint well maintained resort with good sized rooms with outstanding ocean views. You can access the beach directly from the resorts back gate to what I believe is the best section of Kerala beach. As we were making our way to the beach on the afternoon that we had arrived, the staff with out prompting quickly produced towels for us to use. ( When does that ever happen). The resort has a lockable main gate that was a real comfort with knowing you had security and more importantly knowing the kids could not venture out on to the road. Our children are 8 and 3 years old and the staff were extremely kind and respectful towards them and never once brushed them off when they were asking a question about something or asking for something. The food was authentic and definitely memorable if they were a restaurant in Perth (Australia) ,it would be one we would go weekly to. The cooks were more than happy to cook food we requested also and to the children's taste and seemed happy to accommodate our requests.The rooms have everything you need bathroom,cupboard space,dress mirror and stand, air con that worked well,Television etc etc. It was a well dressed room and clean and the staff kept it that way for the length of our stay. There are upstairs and down stair rooms. We stayed upstairs and the view was fantastic and with an open window the sea breeze was refreshing. The rooms downstairs although you could not see the ocean due to the back perimeter wall the resort gardens ensured you felt as if you were in a tropical paradise. There is no elevator but not to worry as staff are persistent in making sure you do not carry a thing while you stay at the resort. There is seating at the back of the resort to relax, eat or just have a cold beverage at. We had brought our own alcoholic drinks and there was no problem with the staff keeping them icy cold in their fridge so we did not have to go upstairs to the room every time you required a refill and even more they would normally ask if you would like them to get your drink for you while you relaxed. There is a hammock out the back and a sand area for the kids to play, out side shower to wash off the salty water after the beach or just to cool of under. Staff were helpful when asking for information or directions and would usually call transport for you and make sure they knew where you wished to go. My family and I are going back to Kerala and we will most definitely be staying at Casamaria Beach Resort for another week. I have seen some unhappy peoples post on this review page and they definitely did not stay at the same resort if they were not completely happy.

Room Tip: Book room on the first floor with garden views facing the beach.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamMaria, Owner at Casamaria Beach Resort, responded to this review, February 11, 2013
Dear Guest,

Greetings from Casamaria Beach Resort

The entire team joins me in thanking you for staying with us and for sharing your experience at Casamaria Beach Resort on Trip Advisor.

I am pleased to note that you had a memorable stay at Casamaria Beach Resort . Your appreciation of the food served, the facilities offered and our services motivates us in our endeavor to create delight for all our guests.

We thank you for your generous comments. My team and I look forward to welcoming you back.

William Rodrigues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kollam, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

This was truly "God's own Place" in "God's own Country" It is hard to say it in few words on my experience, Excellent, Superb, exceptional, fantastic, and outstanding!!!! The Staff was 10 Star Exceptional!! The Chef did wonders!! The place was immaculate!! This will be the place for me to go when visiting Kerala! Thank You casamaria

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamMaria, Owner at Casamaria Beach Resort, responded to this review, April 11, 2013
Dear Guest,

Greetings from Casamaria Beach Resort !!!

Thank you for your candid review of your stay with us.

Many thanks for taking your valuable time to write about us. I am glad that you had a wonderful stay at Casamaria Beach Resort

We will be more than happy to welcome you back and delight you as always.

Warmest Regards,

William Rodrigues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 30, 2013

We stayed in this hotel for one night and that was more than enough. We had to ask 4 times for the extra bed we paid for. When we left they tried to charge this extra bed again.
Drinks were either not availble or warm in stead of cold. The garden is messy and there is no sea view. They speak English very poorly, the food was okay but took ages to be served.
You feel hidden away in this place in stead of relaxed with a seeview as promised.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamMaria, Owner at Casamaria Beach Resort, responded to this review, April 11, 2013
Dear Guest,

Greetings from Casamaria Beach Resort !!!

Let me take this opportunity to thank you for your valuable time spend in writing the feedback in Trip Advisor. Though your stay was way back,we have done all necessary steps to ensure all the complaints are handled in greater detail,Please accept our sincere apologies for the inconvenience you may have experienced in respect to your stay. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by the Casamaria Beach Resort

.Thanking you once again for having chosen Casamaria Beach Resort in Alleppey for your stay.

Warm Regards

William Rodrigues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 24, 2013

We arrived to Casamaria at about 8pm in the evening with a driver. After finally getting let into the gates we went to the front desk where they seemed surprised to see us. We made our reservation with Agoda and it was a good thing we had our confirmation because I don't think they had any idea we were coming. We were shown to our room which was filthy and not at all ready for guests. Nothing like the pristine pictures shown here or on their website. The walls were practically black and the whole room could use a bucket of hot soapy water. The bed was rock hard, but this is not odd for India. The air conditioner was loud and ran all night it also leaked water on dresser. After having a terrible sleep in the disgusting room we ate breakfast and got out of there as quickly as possible. I would not recommend this hotel to anyone.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamMaria, Owner at Casamaria Beach Resort, responded to this review, April 11, 2013
Dear Guest,

Greetings from Casamaria Beach Resort !!!

Thank you for candid review of your stay with us.

Your feedback enables us to keep an even closer check on the operation of our hotel.

On behalf of our entire staff here at Casamaria Beach Resort ,I would like to apologize for the experience you have had.

I hope the above mentioned incident does not diminish your favorable regard for Casamaria Beach Resort .

I would like to have the opportunity to serve you better and look forward to welcoming you again under more pleasant circumstances to the hotel.

Sincerely,

William Rodrigues
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2013

Please stay away from this place which also goes by the name of Casamaria Annex. They get tourists under this name and then pass them on to a disgusting place nearby called Gokulam homestay. A dingy room under the staircase with no attached bathroom and no tea/coffee available. We booked this hotel online through Cleartrip and were fooled by the nice pictures posted on the site. Completely ruined our vacation.

Room Tip: Stay away.
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamCoastline, Owner at Casamaria Beach Resort, responded to this review, January 22, 2013
Dear Customers,

We have been repeatedly writing in Trip Advisor that the Gokulam Home Stay ( also called as Casamaria Annexe ) is a budget homestay where as a portal company have displayed Casamaria Beach Resort Photograph and its Trip Advisor comments link in that and have published a rate as Rs 900 where as we are selling Casamaria Beach Resort @ 3500 −4000

With a great difficulty and sending repeated mails to that portal company , We finally managed to change our picture from thier site , Infact all our negative complaints of the customers in Trip Advisor is based on the Home stay and all our customers who have stayed in Casamaria have really loved thier stay and given a very good poisitive comments

Regards

William Rodrigues
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Pune
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2012

the location is good ,but the service was not good, it is a room in the bunglow. it was clean. air conditioner was working ok ok. but there was not TV in the room. also there is no hot water available in bathroom. no attendance available. Good food plazas are not very nere by.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamMaria, Owner at Casamaria Beach Resort, responded to this review, December 29, 2012
Dear Mr Promodh ,

We were really upset to read your review as you have posted this review wrongly , Please note that we own Casamaria Beach Resort ( Tariff Rs 3000/- ) which is Located on the beach and another small budget Home stay which is named as Casamaria Annexe ( Tariff Rs 750/-) which is located on the road side , Infact you have booked Casamaria Annexe which is a budget home stay through clear trip and you have posted the review in Casamaria Beach resort which will mislead our other customers ,

As most of the customers mistake since both the names are similar like Casamaria Beach Resort and Casamaria Annexe now we have renamed our homestay as Gokulam Home Stay and our website is as follows www.homestayalleppey.com

However we take your valuable comments about our homestay and will do the needfull

Thanks and Regards

William Rodrigues
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casamaria Beach Resort

Address: Beach Road | Alleppey, Alappuzha 688012, India
Location: India > Kerala > Alappuzha
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Alappuzha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casamaria Beach Resort 3*
Official Description (provided by the hotel):
Welcome to a place where senses are delighted and desires are indulged. A place where you pick the pace and you choose the mood. A place of inimatbale style, unprecedented privacy and ultimate personalised attention. Welcome to Casamaria set on the shores of a far blue Arabian sea of wonderful beauty. Designed for those seeking an easy going foot-in-sand experience this dazzling, small and sleek boutique resort feels like home away from home and offers the ultimate holiday experience for you to indulge with your loved ones. If you are looking to explore the backwaters or just escape to a new world, Casamaria is your perfect heaven. At Casamaria, you may choose to Unwind in the garden, Plunge into your hammock, Relax from the comfort of beach umbrellas, Dream to a symphony of rolling waves, Wiggle your toes in the soft, white sand, Snooze off in the bedroom or let the naturally air cooled winds to soothe you as you train your eyes on the horizon. When not in resort embark on a voyage of discovering the back waters or the nearby temples or the town famously known as Venice of the east. At Casamaria you create a collage of timeless moments – as perfect as you’d imagined them to be. ... more   less 
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Also Known As:
Casamaria Beach Resort Kerala/Alappuzha, India

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