We spent 2 nights in this dump (july 6-8)....and that was it for us, it was just awful. We had never experience a pet friendly hotel. So I booked this hotel and took my small puppy for our family vacation, this was the first and last! The hotel was not at all as expected. It was expensive and poor service. To begin, we arrived really late and was given our two rooms, one was ok, the other one was one of the worst. The room had double beds, one of the beds had dog hair everywhere. Looks like the last guest allowed their pet to sleep in the bed....room service didn't even bother to change the sheets. Dog hair turned out to be on our towels, sink tops, and all over the night stand. It was disgusting. The room also smelled like wet dog, mirrors weren't even cleaned, paw prints everywhere! Another thing was that our air conditioner was making a loud noise AND our restroom light would turn on and off. Called guest services to switch us rooms, but since they were all booked nothing could be done. Had to wait to the next day to speak with the manager. Meanwhile she sent the maintanence guy who brought us extra sheets and towels and fixed our air. Later notice that we weren't even stocked with toilet paper. Had to call guest services again, and sent the maintanence guy and was totally rude! Couldn't wait for the following morning. Couldn't get a refund, booked it through expedia. Next day, we were switched to a much cleaner room, fully stocked. Manager gave me 50% off the first night....so that sorta made up for it. Other complaints, swimming pool is really gross. Tiles need to be cleaned, thats the least they can do. Bay area was okay, nothing special. We did enjoy eating on the deck by the bay watching the sunset. That was the peak of our hotel experience.
- Official Description (provided by the hotel):
- The Quality Inn and Suites provides lodging directly on Pensacola Bay between the City of Pensacola and Pensacola Beach. Our hotel is 1.5 miles from the beach, and is centrally located to the the Gulf Islands National Seashore, Dinosaur Adventure Land and Pensacola Greyhound Track, Northwest Florida Zoo, and Fort Pickens State Park. After a fun day at the beach or at our large outdoor pool, enjoy and relax with a cocktail in our lounge and have dinner in the restaurant. All of our rooms offer free wifi, microwaves and refrigerators, coffee makers and hair dryers. We are pet friendly as well. Be sure to enjoy a "sunset" view from our private beach at evening! ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Gulf Breeze
- Quality Inn Gulf Breeze
- Gulf Breeze Quality Inn