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“A rather Soviet experience” 3 of 5 stars
Review of Harsnaqar Hotel Complex

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Harsnaqar Hotel Complex
Tsamakaberd | Tsamakaberd, 38610, Armenia   |  
Hotel amenities
Ranked #2 of 5 Hotels in Lake Sevan
Whitley Bay, United Kingdom
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“A rather Soviet experience”
3 of 5 stars Reviewed July 7, 2013

From the outside, the hotel looks rather grim and uninviting. Inside, it's not much better. The bedroom was comfortable to a point, but there was a strong smell of cigarette smoke (also right through the hotel). The carpet was almost clean. The bed was like sleeping on a wooden board. There was no air conditioning, and it was stiflingly hot. The bar had no atmosphere whatsoever and resembled an airport departure lounge. (An empty one). It closed at 9pm. So there was nothing to do for the rest of the evening. On the plus side, the views were good from certain rooms (not mine!) ant the breakfast was passable if unimaginative. May have been excellent in Soviet times, but we have moved on from then. The hotel hasn't.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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45 reviews from our community

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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
italy/belgium
Level Contributor
112 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed April 7, 2013

I stayed at the Harsnaqar Hotel on the Sevan Lake for one night as part of a tour of Armenia. I was really disappointed: the hotel was shabby, rooms were dusty and poorly illuminated, the bathroom did not appear clean. Staff was not interested in being helpful and friendly.
Breakfast was really ugly: no jam or honey, no cereals, no cold milk, no yogurt. We were only offered some bad quality coffee, bread and some eggs and sausages.
Common areas were also dusty and in real need of refurbishment.
Not recommended.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these Lake Sevan hotels

London, United Kingdom
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed October 30, 2012

We stayed here one night on a tour of Armenia and Georgia. There are good views of Lake Servan. The Sevanavank church complex atop a nearby hill is well worth visiting.
The rooms are large with somewhat fancy furniture for western tastes.
We were taken to another restaurant for dinner- so can't comment on what their meals are like.

Room Tip: Make sure you get one facing the lake.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed October 5, 2012

The rooms were really comfortable and had great views, but all smelled of cigarette smoke. We asked if they had non-smoking rooms, but were told "no". We stayed two nights and our room was not cleaned. Of course, we could have asked, but by the time we were back we wanted to relax in the room and not wait outside while they cleaned it.

Given that the location is quite far from other restaurants, we ate one lunch and two dinners at the restaurant. The food was terrible, selection quite limited and the service was the worst I've ever experienced in Armenia. Unfriendly wait staff played angry birds with loud volume in the corner while we ate food that was not what we ordered, was undercooked and simply not tasty. To waitstaff: show customers a bottle of wine before you open it, don't blame the customer if the food order is wrong and go play angry birds somewhere where I can't hear you.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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St. Albans, United Kingdom
Level Contributor
64 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed September 26, 2012

This is one of the most extraordinary hotels I have ever stayed in, and it's not an experience I wish to repeat. It looks as if it was built in the Soviet era as what they imagined was a luxury hotel, and is still run in the Soviet way.We were there one night, on a tour of Armenia. It is true to say that our room was vast, but there was hardly anything in it apart from a bed, a settee, and two elaborately gilded but uncomfotable chairs. The bed was on of the hardest I have ever slept on (actually, I didn't sleep very much), and other couples on our tour had the same experience. The only curtains were very thin, and didn't keep out any light. The bathroom was worn and stained, with cheap soap and towels. Staff were not very friendly or helpful. Breakfast was dire - poor bread and meat, nearly raw eggs, and the worst 'coffee' I have ever tasted (a thin coffee powder, apparently pre-mixed with dried milk and sugar). Not surpisingly, apart from our tour group, there appeared to be no other guests!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Aberdeen, Scotland
Level Contributor
102 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed September 15, 2011

We visited this hotel as part of an inclusive tour so cannot comment on value for money. Some members of the tour had rather negetave things to say about the standards of cleanliness in their rooms but they were in the apartments rather than the main hotel.

Our room was huge and had picture windows overlooking the lake along with a small balcony. The room was well furnished and the bed comfortable. There was a large modern bathroom. Everything was very clean.

The food was rather poor by Armenia's high standards but there was plenty of it and the service was OK.

The hotel has loads of facilities, a huge pool, spa, tennis courts, etc.

If we were to return to this resort I think we would seek out a smaller, familly run hotel with more personal service and better food but if the recreational facilities are important to you this is undoubtedly the best in town.

Room Tip: Try for lake front rooms on a high floor with a balcony. Apartments could be good for groups.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
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Los Angeles, California
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 12, 2011

We come to restaraunt 12.07.2011,
service was good, food was unaceptable:(
We told about poor quality of food to water, chef give us watermelone free, but impression still not good

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harsnaqar Hotel Complex

Address: Tsamakaberd | Tsamakaberd, 38610, Armenia
Location: Armenia > Gegharkunik Province > Lake Sevan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Lake Sevan
Price Range (Based on Average Rates): $
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to "Harsnaqar" Harsnaqar is the only hospitality complex in the area of Sevan Lake. Thanks to geographic location and high altitude, the complex has a wonderful view of the Lake and the Sevan peninsula. A one of the two aqua-parks in Armenia is in Harsnaqar, with a magnificently large pool intended for 950 people. The complex is one of the few that has its beach with more than 1 hectare territory. Harsnaqar is intended for sports fans too. Here are a mini-football ground, basket-ball, volley-ball and tennis, courts, conforming to professional standards and free for visitors.One of our unique points is the cottage section of the complex where families can enjoy their holidays. There are 14 family cottages, two-storied, furnished with all the modern conveniences and natural gas. The cottage section has a separate pool and beach intended only for those renting cottage. This section has a striking view of the Lake. We have considered also the needs of people on business trips and official meeting. The five presidential cottages and the conference hall are intended for such purposes. It`s worth mentioning that the heads of CSTO states and Dmitri Medvedev, the President of the Russian Federation, stayed at these cottages in 2010. The conference hall is furnished with equipment and an interpretation system of 50 people.There is an internet centre with new computers and free Wi Fi connection available over all the area, making the stay of business people most comfortable. Those who prefer passive rest many enjoy a game of billiard, tennis, cards, chess or nardi. The bar with a variety of drinks is a nice surprise for our guests. Your child won't get bored here either as there are a wonderful attractions. The closed pool is available year all long. You can get rid of your stress at the modern saunas and through professional massage at our complex. Another way of distressing and relaxation is a cruise on the lake on a yacht or water motorcycles. Another unique point of Harsnaqar is the opencafe right on the beach where you will be served a wide range of dishes. And if you still do not find your favourite dish in the cafe menu, you will find an amazing list of meals in the restaurant of Harsnaqar. All year round, there are live music performances in the hall of the restaurant intended for 250 people. The staff is ready to host any event, from wedding parties to official dinners, and for business meetings we have banquet halls, which can host 10-40 people. The large parking areas, the launderette, the shop of souvenirs, the winter park, the satellite TV, 24-hour security, the polite and friendly service of staff and many other aspects will make your stay at Harsnaqar an unforgettable experience. <> With love... ... more   less 
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Also Known As:
Harsnaqar Hotel Complex Lake Sevan, Gegharkunik, Armenia

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