We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outdated hotel in need of room , bath renovations!” 3 of 5 stars
Review of Park Lane Hotel at Four Seasons

Save Saved
You added Park Lane Hotel at Four Seasons to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Park Lane Hotel at Four Seasons
3005 High Point Road, Greensboro, NC 27403   |  
Hotel amenities
Ranked #57 of 75 hotels in Greensboro
Raleigh, North Carolina
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Outdated hotel in need of room , bath renovations!”
3 of 5 stars Reviewed September 12, 2013

The staff at this hotel were very pleasant and personable. The exterior and lobby entrance are fine. However, it is outdated and the rooms and bathrooms need a major renovation. We stayed with our soccer team and the $89 rate was good, but once you see the rooms and hallways it is a rather sketchy hotel. One person with our group had to change rooms due to a mouse hole in the reed room wall with mouse droppings on the bed.
We understood it was breakfast included, but rec'd only 1 individual ticket per room for bkfast. I will add they didn't ask for our ticket the next morning, so it was somewhat a moot point. I don't know if this standard for the hotel, but definitely ask if you book a room. The hotel seemed rather empty and the halls were dimly lit. I would not stay again.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

38 people have reviewed this hotel

Traveler rating
    5
    6
    6
    12
    9
See reviews for
8
5
Solo
0
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Cary, North Carolina
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 8, 2013

We needed a hotel at the last minute for a Labor Day Soccer Tourney. You get what you pay for. The bed seems low, carpet old, definitely time for a big update. The buffet was good though and we got a hot shower and good night sleep not as good as Hampton Inn though.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 5, 2013

We travel regularly, and generally just need a simple hotel for business or family. We usually stay at Hampton's or the like. This hotel was booked with a traveling sports team and we thought because it was part of the Four Seasons family that it would be decent. The staff was fine, when we arrived at around 9 pm. When we got to the room and opened the door we immediately were hit with the smell of wet mold. The entire carpet was damp, the beds were paper thin and the sink was stained brown. The room's T.V. and furniture, bedding and curtains were outdated. The room smelled and felt old and dirty. We decided to stick with it since we had a child with us and it was late but within a few hours, all of us started itching. I went to the front desk around midnight and they immediately gave me a few rooms to look at and move to. We found a dry one, but as we ventured through the hotel hallways we noticed serval doors propped open and all sorts of dehumidifiers in the hallways. We left early the next day. This was the poorest representation of a Four Seasons that we have ever seen. They need to entirely renovate or take their name off this hotel. Horrible

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed August 1, 2013 via mobile

Hotel is in a convenient location, staff is very nice and helpful BUT the hotel is in neeed of a serious renovation. No WiFi in our room, everything is outdated, obvious issue w/ air handling system as they kept humidifiers on and unoccupied doors open to air out rooms. Breakfast was a bunch of prepackaged food that they unwrapped. Would not stay here again.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, Virginia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 23, 2013

I've stayed multiple times at this hotel but the last 3 times has been less than good. The last occasion was sooooo bad for not only myself but a dozen people who were part of our entourage and had multiple rooms.
The carpets were damp in EVERY room we had. There was mold on the bed itself and the mattress. They changed our room and seemed only too aware that they had issues with many of their rooms.
The price for this hotel has gone up more and more every time we stayed. Well the last visit was just that... the last.

  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fuquay-Varina, North Carolina, United States
1 review
5 of 5 stars Reviewed May 27, 2013

My husband and i recently spent the night at Park Lane Hotel in Greensboro, NC. We could not have asked for a better room. The staff was professional and courteous. We will stay there again and recommend it to others.

Room Tip: Call ahead if you have any concerns about staying at the hotel.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2013 via mobile

This hotel is in a great location close to Greensboro coliseum and mall. But is in need of updating there rooms the carpet is torn in places and tv's outdated. Staff is very nice and willing to help with what ever needs might arise.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Park Lane Hotel at Four Seasons? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Lane Hotel at Four Seasons

Address: 3005 High Point Road, Greensboro, NC 27403
Location: United States > North Carolina > Greensboro
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 75 hotels in Greensboro
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
It is a pleasure to introduce to you one of the best kept secrets in Greensboro. The Park Lane Hotel at Four Seasons is an independently owned and operated facility. We look forward to providing you and your clients with top notch accommodations and services in the future. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com and Otel so you can book your Park Lane Hotel at Four Seasons reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Lane Hotel At 4 Seasons
Four Seasons Greensboro
Greensboro Four Seasons

Owners: What's your side of the story?

If you own or manage Park Lane Hotel at Four Seasons, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.