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“Nice employees, very outdated for price, no reliable wifi” 2 of 5 stars
Review of Park Lane Hotel at Four Seasons

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Park Lane Hotel at Four Seasons
3005 High Point Road, Greensboro, NC 27403   |  
Hotel amenities
Ranked #58 of 75 hotels in Greensboro
1 review
“Nice employees, very outdated for price, no reliable wifi”
2 of 5 stars Reviewed August 1, 2013 via mobile

Hotel is in a convenient location, staff is very nice and helpful BUT the hotel is in neeed of a serious renovation. No WiFi in our room, everything is outdated, obvious issue w/ air handling system as they kept humidifiers on and unoccupied doors open to air out rooms. Breakfast was a bunch of prepackaged food that they unwrapped. Would not stay here again.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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38 people have reviewed this hotel

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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Gloucester, Virginia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 23, 2013

I've stayed multiple times at this hotel but the last 3 times has been less than good. The last occasion was sooooo bad for not only myself but a dozen people who were part of our entourage and had multiple rooms.
The carpets were damp in EVERY room we had. There was mold on the bed itself and the mattress. They changed our room and seemed only too aware that they had issues with many of their rooms.
The price for this hotel has gone up more and more every time we stayed. Well the last visit was just that... the last.

  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fuquay-Varina, North Carolina, United States
1 review
5 of 5 stars Reviewed May 27, 2013

My husband and i recently spent the night at Park Lane Hotel in Greensboro, NC. We could not have asked for a better room. The staff was professional and courteous. We will stay there again and recommend it to others.

Room Tip: Call ahead if you have any concerns about staying at the hotel.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2013 via mobile

This hotel is in a great location close to Greensboro coliseum and mall. But is in need of updating there rooms the carpet is torn in places and tv's outdated. Staff is very nice and willing to help with what ever needs might arise.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2013

I have stayed at the Park Lane several times a year for around 20 years. My stays have varied from a few days to a couple of weeks. The staff is always courteous and friendly. The rooms are always clean. The breakfast room is always neat and clean, and the food is fresh and tasty. The hotel is not brand new, so the decor, especially in the halls could stand to be updated. However, that said, there is no better place to stay in Greensboro anywhere near the Park Lane's price point. It is a safe, welcoming and well-located place to stay. And, as an added bonus, there are two parking lots: one is fenced and controlled by a security gate; and the other, for those momentary stops, is open and not gated.

Vic T

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, Pennsylvania
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 5, 2012

I recently spent a weekend at this hotel because I was attending an event at the Colliseum. When I first entered the hallway of my floor I was concerned about staying there. It looked as if the carpet was wet and the hall had an "odd" smell to it (which I assumed was due to wet carpet) as well as being very warm. But upon entering my room it was nice and cool and quite clean. The hallway continued to smell but as stated, the room was fine. I must say that they have the "bounciest" (is that a word?) beds I have ever slept on! The breakfast was so-so (skip the eggs and sausage!) with no change from Saturday to Sunday in your choice. And when they say it ends at 10am, they promptly put everything away immediately at 10am. All in all, while the hotel definitely was older, I would stay there again if I was attending an event at the Collisseum. I read other reviews about housekeeping coming in, I kept the "Do Not Disturb" sign in the door at all times and when I was in the room I kept the deadbolt locked. I will say housekeeping was on the floor ALL day. Seemed odd that it took sooo long to clean one floor.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 2, 2012

THE WORST HOTEL I HAVE EVER STAYED AT! The hotel smelled of dampness and mold. The bathrooms in the rooms were dirt. There was hair in the tub and on the floor. Toothpaste splatters on the mirrors, and the carpet was the original carpet from when they built! Nasty and wavy. A male housekeeping staff member came into the room when my daughter was sleeping and touched her. When she awoke, he ran out of the room! I would not recommend this hotel to anyone! our stay was Sept. 2012

Room Tip: To choose a good room, find another hotel!!
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin R, General Manager at Park Lane Hotel at Four Seasons, responded to this review, October 4, 2012
Thank you for your comments. We take pride in providing the best service we can to all of our guests. Unfortunately, this was an isolated incident with one of our long employed room attendants. The room attendant was trying to do his job, after knocking several times, in a dark room, that had no do not disturb sign on the door. Trust me, it started the staff member tremendously. Mistakes unfortunately do happen occassionally, and we try our best to learn from them, change procedures, and become a better hotel facilitly for all of our guests. If there is ever a problem with maintenance, cleanliness of the room, or overall satisfaction, there is staff here 24 hours a day seven days a week to assist our valued guests. We will also forward your comments concerning some possible upgrades to our facility to the corporate offices.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Lane Hotel at Four Seasons

Also Known As:
Park Lane Hotel At 4 Seasons
Four Seasons Greensboro
Greensboro Four Seasons
Address: 3005 High Point Road, Greensboro, NC 27403
Location: United States > North Carolina > Greensboro
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 75 hotels in Greensboro
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
It is a pleasure to introduce to you one of the best kept secrets in Greensboro. The Park Lane Hotel at Four Seasons is an independently owned and operated facility. We look forward to providing you and your clients with top notch accommodations and services in the future. ... more   less 
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